Microsoft 365 Administrator

Gensler is a leading global design and architecture firm with over 5,500 design, consulting, brand, digital and business professionals in over 50 locations across Asia, Europe, Australia, the Middle East, and the Americas. Founded in 1965, the firm serves more than 4,000 active clients in virtually every industry. With over 90% of its work coming from repeat clients that include 9 of 10 of Fortune’s largest companies, all of the top 10 commercial banks in the U.S., all of the top 10 global technology companies, and all of Interbrand’s top 25 global brands, Gensler is a key strategic partner to the world’s leading organizations. Guided by determined optimism, Gensler’s vision is to enhance the human experience through the power of design.

Our people-centered, “People First” culture and “One Firm-Firm” motto promotes integrated teams that unite to shape the future of cities. Gensler’s vision is to “Create a Better World through the Power of Design,” and we do that by our deep commitment to our clients and by fostering a collaborative, diverse, and inclusive environment that enables our people to create impactful solutions together.

Your Role 

This is a customer-focused, hands-on position that involves daily interaction with team members. Under the supervision of the Director of Collaboration Services, the M365 Administrator will provide technical support to 6,000+ team members across the globe and maintain, monitor, and optimize Gensler’s Microsoft 365 collaboration suite of tools, including Microsoft 365 SharePoint, Teams, OneDrive, and Power Platform. You will be expected to lead ideation efforts and provide technical oversight in planning, designing, and executing collaboration technology solutions.   

What You Will Do 

• Provide Microsoft 365 SharePoint, Teams, OneDrive, and Power Platform support for PCs, Macs, and mobile device users in a large international organization. Perform administrative management tasks in accordance with Gensler’s governance and security policies. 

• Identify opportunities.  Lead product evaluations and assessments.  Recommend solutions to improve the security, reliability, and efficiency of Gensler’s Microsoft 365 ecosystem.  

• Partner with stakeholders to design, build, and deploy collaboration-related projects and service solutions.  Implement future M365 technologies such as CoPilot in accordance with Gensler’s project and change management process.  

• Facilitate business processes by using Microsoft Power Automate. Write PowerShell cmdlets to perform administrative functions.  

• Creation and ongoing maintenance of policies and procedure documentation.  Develop and lead training sessions. 

Your Qualifications 

• Bachelor’s degree in computer science, computer information systems, or 10+ years of related experience 

• A minimum of 5 years administrating Microsoft 365. Must have a strong working knowledge of SharePoint Online architecture and how it integrates with the Microsoft 365 ecosystem.