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START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

 

This position requires a completed 4-year degree.

Now hiring individuals that are interested in working in the transportation industry. This job is an opportunity to learn how to manage a heavy-duty truck repair shop while being paid to train!

Location: Tukwila, WA

Schedule: Monday - Friday

Hours: 2:30pm to 11:00pm

Work schedules are subject to change as the trainee progresses in the program.

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
The salary for this position ranges from $60,000 to $63,000.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Essential Functions

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.

• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.

• Partner with Sales staff on customer calls for new business and increased customer satisfaction.

• Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.

• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.

• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

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Additional Responsibilities

• Relocation within the business unit at the conclusion of the training program is required.

• Performs other duties as assigned.

Skills and Abilities

• Detail oriented with excellent follow-up practices.

• Strong verbal and written communication skills.

• Instills commitment to organizational goals.

• Capable of multi-tasking, highly organized, with excellent time management skills.

• Able to prioritize work.

• Flexibility to operate and self-driven to excel in a fast-paced environment.

• Strong mechanical skills.

• Effective interpersonal skills.

• Excellent influencing skills.

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

• Ability to work independently and as a member of a team.

• Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required.

• Basic understanding of Business Finance, controls and metrics beginner required.

Qualifications

• Bachelor's degree required.

• One (1) year or more customer service with issues resolution experience preferred.

DOT Regulated
No

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Job Category

Operations and Support

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$60K

Maximum Pay Range:

$63K

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only: Ryder offers compr