Administrative Specialist

Date Opened: Thursday, October 16, 2025 12:00 AM

Close Date: Tuesday, October 21, 2025 12:00 AM

Department: Charlotte Water Department

Salary: $23.84 - $29.81 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 9,000 employees and a total budget of $3.65 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1100 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 26 budget is $651 million and a five-year capital program of $2.2.28 billion. We enjoy the highest credit ratings from Moody’s and S&P Global as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.

SALARY:

The salary for this job is: $26.83 - $29.80 per hour Commensurate with Experience

JOB SUMMARY

This position provides administrative support for major administrative functions and processes in an assigned area.  Work involves researching and analyzing data; preparing documents and reports; supporting budget, inventory, purchasing, and invoicing processes; maintaining databases; making travel arrangements; coordinating meetings, schedules, and events; maintaining related files; and providing customer service.  This position also provides clerical support, such as typing, filing, faxing, ordering supplies, and distributing mail.

ESSENTIAL JOB FUNCTIONS:        

• Monitors procurement processes; creates requisitions; monitors financial reports; and resolves discrepancies.
• Orders supplies and uniforms; supports department inventory activities.
• Manage Records retention of various administrative files. Reconcile City procurement cards.
• Coordinates travel, employee reimbursements, distribute mail and other administrative functions.
• Coordinates events; arranges meetings; attends assigned meetings; and takes minutes as requested.
• Coordinates schedules; creates reminders of key activities.
• Performs special assignments for management; prepares periodic and special reports as requested to include monthly budget reports, tracking benchmarking information and purchase orders. 
• Performs administrative tasks such as word processing, completing spreadsheets copying, filing, faxing, entering data, making calculations, and processing mail.
• Greets visitors; answers and directs incoming telephone calls and monitors entry into the facility.
• Provides standard information about department policies, procedures, or specific programs; disseminates applicable information to employees; and keeps up to date on changes to policies and procedures.
• Performs basic research of information; enters data; extracts data for analysis; and prepares, maintains, and produces lists, tables, and reports as requested.
• Audits, tracks, and retrieves information.
• Provides customer service to internal and external customers.
• Works as member of a team on a project basis.
• Communicates with various vendors regarding service, agreements, and/or issues.
• Performs other related job duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

• High school diploma or GED; associate degree or college coursework preferred.
• Two (2) years of related work experience with public administration involving large field staff and support services.

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