Program Aide - Parking Services

Job Title

Program Aide - Parking Services

Agency

Texas A&M University

Department

Transportation Services

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Temporary/Casual Staff (Fixed Term)

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who We Are

Transportation Services is an empowered team of professionals dedicated to providing efficient, dynamic and innovative fleet, parking and transit services to the community. We support the teaching, research and public service mission of Texas A&M University, with focus on customer service and communication. For more information about us, visit our website: http://transport.tamu.edu

What We Want

Provide parking information and campus directions to customers, maintain a standing stationary position to assist authorized vehicles in parking efficiently, and perform traffic direction while working Parking Services Special Events.

What You Need To Know

Pay Rate: 18.00 (Football Saturdays: 20.00)

A cover letter and resume are strongly recommended

Hours may increase depending on Special Events

Qualifications

Required Education:

• High School or GED, or equivalent combination of education and experience

Required Knowledge, Skills, and Abilities:

• Able to comprehend and follow instructions

• Be friendly, courteous, and have strong people and verbal skills

• Ability to multi-task and work cooperatively with others

• Work cooperatively with others or on your own

• Must be able to work all A&M home football games as well as 10 additional special events during the Fall semester and 15 additional special events during the Spring/Summer semester

Preferred Qualifications:

• Customer service experience

• Experience in parking & traffic

Responsibilities

• Special Events-Provide parking information and campus directions to our customers. Maintaining a standing stationary position to assist authorized vehicles in parking efficiently. Perform traffic direction while working Parking Services Special Events. Public interaction while providing customer service and traffic direction and perform other duties as assigned.

Other Requirements and Factors:

• Ability to work periodic rotating shifts. Required to work special events and other activities requiring long hours. May be required to work some nights, holidays and weekends. Report time on football game days is normally 5:30 a.m. and continues until approximately 3 hours past the end of the game.

• This position is security sensitive.

• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules, and procedures.

• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.

• Transportation Services is committed to providing courteous, responsive, quality service to our customers by fostering a respectful, positive, and welcoming environment for all. Employees are responsible for the following: representing the department to internal and external customers by actively supporting Aggie Core Values; maintaining 100% “on time” compliance with all university required training for all employees; approving time worked and requesting appropriate leave in a timely manner; reading and responding to e-mail; reviewing/reading information listed on the department intranet; performing assigned tasks in a safe manner and utilizing personal protective items/equipment as appropriate or instructed by supervisor or department; reporting unsafe actions or conditions to supervisor immediately and supporting and following unit/department safety guidelines, practices and policies. Perso