Quality Improvement Facilitator

The Quality Improvement Facilitator is responsible for participant management, monitoring, compliance, assessment of performance, and identification of knowledge gaps to guide educational opportunities for participants in multiple value-based models.

Essential Functions

• Tracks gaps in healthcare provider participation, knowledge, and compliance.
• Provides reports and outputs of activities.
• Partners with team members and internal/external customers as necessary, to help determine, and evaluate methods, and mentor to encourage participation in value-based programs and models.
• May include research of interventions, data analysis, formal and informal education, or presentations.
• Develops and maintains activity and/or project plans. Ensures plans, tasks, and timelines meet contractual and Company requirements and guidelines.
• Provides regular updates to Company management on activity and/or project status.
• Researches and gathers technical and model participation data to support activities and/or project initiatives.
• Performs analysis on the results of the data collection.
• Based on the outcome of the analysis, determines areas for improvement.
• Provides recommendations feedback to project participants.
• Assists in the development of project materials and intervention tools.

Requirements

• 4-year degree or equivalent experience in healthcare, health IT, and health-related fields.
• 3 - 5 years of experience working in a healthcare system or health-related industry.
• Clinical license/certification preferred (Ex: RN, LPN, Social Work)

Knowledge of the following healthcare quality principles preferred

• Healthcare services, healthcare organizations, and programs
• Concepts of Value-Based Payment Programs and Models
• Information management processes, electronic health records, and healthcare information technology
• Quality improvement concepts, principles, and process tools
• Basic statistics, data collection techniques, data analysis, and graphic representation of data
• Effective communication both written and verbal
• Group Process Facilitation
• QI Process: Focus-Analyze-Develop-Execute/Plan-Do-Study-Act

COMMITMENT TO SAFETYAs part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination) Who We Are: Telligen is one of the most respected population health management organizations in the country.  We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise. Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions. Our business is our people and we’re looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us Are you Ready? We’re on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity.  Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win.Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other.Ingenuity: We’re a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we’re all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away! Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence.  Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability), and E-Verify Participants. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. Telligen does not accept 3rd party solicitations f