Jobs and Careers
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Business Office Assistant
CassiaUnited Statesfull_timeVerifiedPosted 11 Mar 2026
About the role
Westhaven, a senior care community, managed by Cassia, is hiring a Business Office Assistant to join our dedicated care team. Whether you are beginning your healthcare journey or bringing valuable experience, at Westhaven you will feel appreciated, supported, and empowered to grow.
In this role, you will be supporting our Business Office Manager and be responsible for business office functions including processing payroll, maintaining payroll records, assisting with benefit enrollments and basic HR support. Additionally, you will answer and route phone calls, help with administrative tasks, and provide exceptional customer service to guests. Our ideal candidate thrives in a fast-paced environment and has strong problem-solving skills.
Position Type: Full-Time, benefits eligible position
Location: 112 W 4th St, Boone, IA 50036
Business Office Assistant Responsibilities:
Here at Westhaven, we are known for our small town feel and tight-knit community. Initially, Westhaven began as a Swedish Old Folks’ Home, dedicated for retired Swedish Evangelical Free Church Pastors. As an integral part of the Evangelical Free Church, we are mission driven community and offer compassionate and career growth support to our employees. We value our employees and take pride in recognizing their hard work.
Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://westhavencommunity.org/
Join us and become part of a nonprofit organization that truly makes a difference!
In this role, you will be supporting our Business Office Manager and be responsible for business office functions including processing payroll, maintaining payroll records, assisting with benefit enrollments and basic HR support. Additionally, you will answer and route phone calls, help with administrative tasks, and provide exceptional customer service to guests. Our ideal candidate thrives in a fast-paced environment and has strong problem-solving skills.
Position Type: Full-Time, benefits eligible position
Location: 112 W 4th St, Boone, IA 50036
Business Office Assistant Responsibilities:
- Answer incoming calls, transfer calls, and take messages.
- Occasionally serve as receptionist while performing payroll/benefit duties.
- Process bi-weekly payroll and make corrections to employee timecards when needed.
- Assist the Business Office Manager by processing new hire paperwork and help onboard new employees.
- Assist in coordinating benefits and process enrollments, changes, and terminations for all benefit plans in a timely and accurate fashion.
- Work with staff and managers to administer HR policies (i.e. leave of absence, workers compensation, pay policies).
- Assist the Corporate Office during the annual open enrollment period for benefits.
- 1+ years of recent receptionist, office support experience preferred.
- Billing experience is a plus
- Excellent attention to detail, numerical abilities and computer skills.
- Positive communication and customer service skills.
- Ability to take initiative, be proactive, and demonstrate flexibility.
- Knowledge of Microsoft Office (Word and Excel).
- Competitive Wages
- Health, dental, and vision insurance for full-time employees
- Paid time off
- Opportunities for career advancement
- Employee Assistance Program with free confidential counseling/coaching for self and family members
Here at Westhaven, we are known for our small town feel and tight-knit community. Initially, Westhaven began as a Swedish Old Folks’ Home, dedicated for retired Swedish Evangelical Free Church Pastors. As an integral part of the Evangelical Free Church, we are mission driven community and offer compassionate and career growth support to our employees. We value our employees and take pride in recognizing their hard work.
Cassia is a nonprofit, mission-driven senior care organization with over 200 years of experience. As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://westhavencommunity.org/
Join us and become part of a nonprofit organization that truly makes a difference!
Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.
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