Operations & Maintenance Technician

Company Description

About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

Job Description

Position Purpose: 

The incumbent will support the best interests and needs of Veolia by providing professional service to our wastewater customers. The Operation and Maintenance Tech does so in the wastewater treatment plant operation and collection system functions. The Operation and Maintenance Tech - Wastewater is a multi-tasking employee who assures that the treatment plant is operating at maximum efficiency, maintains all appurtenances associated with lift stations and collection system and performs field customer service. The Operations and Maintenance Tech will also assist Operators, provide relief as necessary and be part of the rotational on-call team.

The incumbent must have a strong technical knowledge of and hands-on experience working in the operation and maintenance of wastewater treatment plant facilities (preferred), basic/advanced knowledge of electrical and electronic systems, hydraulic and mechanical principles pertinent to wastewater treatment plant and collection system operations, basic experience with chemical feed pumps and UV disinfection, ability to detect flaws in the operation of mechanical equipment and troubleshoot to determine proper remedial measures, ability to conduct wastewater quality testing, calculations, instrument calibrations with accuracy and record results with accuracy, ability to navigate computer and learn programs associated with his/her position, ability to use SCADA and other electronic devices relative to the operation, ability to read and interpret plant drawings, collection system maps and instrumentation schematics, skill in the proper operation and care of a variety of specialized wastewater equipment/materials/tools, ability to understand and follow complex oral and written instructions, ability to work in adverse conditions, thorough knowledge of the safety hazards associated with working at wastewater treatment facilities and use of appropriate personal protective equipment and monitoring devices.

Primary Duties/Responsibilities: 

• Operates, maintains, repairs and inspects treatment plant and collection system equipment to assure compliance with all applicable state and federal regulations.
• Adjusts plant equipment such as wastewater/water/sludge valves, pumping systems, chemical feed systems, sludge processing equipment.
• Collects wastewater samples in the treatment plant and/or collection system.
• Performs related field and laboratory tests, which are necessary to monitor and control the facilities, and makes necessary adjustments to equipment, processes and chemical dosage rates, as test results may indicate and as instructed by the Supervisor.
• Inputs data into computer as required.
• Calculates chemical feed rates as required, calibrates chemical feed equipment and adjusts chemical feed rate to maintain consistent water quality.
• Assists crew and/or oversee contractors in the maintenance and repair of collection systems such as manhole repairs, sewer pipe cleaning, pipe breaks, blockages, and sewer pump station maintenance and repairs.
• Interprets sewer service area map to locate sewer mains and manholes, conducts One-Call mark-outs, and responds back to One-Call using the Ticket Check response system website.
• Responds to and investigate customer complaints, odor complaints or sewer backups and respond to Customer Service field activities as requested.
• Completes all assigned work orders, to include KloudGin and other implemented work-force management tools, as well as work generated from Customer Care and Billing (CCB) system.
• Prepares daily work activity reports.
• Performs equipment maintenance and repair as needed independently or with crew.
• Schedules parts and materials for projects and schedules jobs as approved by Supervisor.  Directs helpers as needed.
• Performs general facility and ground maintenance; mowing, painting, snow removal, hosing and cleaning of all treatment tanks as needed.
• Maintains good housekeeping procedures at the plant. Performs routine housekeeping chores and special housekeeping as required.
• Assists in general vehicle maintenance.
• Provides proper documen