Insomniac - Vans Warped Tour Long Beach 2025 Seasonal Credential Staff

Job Summary:

WHO ARE YOU?

Do you enjoy dance music? Are you passionate about helping others and assisting with credential operations? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and credential operations. Sounds like you? Then keep reading...

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

THE ROLE

We are seeking Credential Staff to work directly with management to execute Credential Ops.

RESPONSIBILITIES

• Act as the first face of Insomniac for staff check in

• Check government issued IDs to ensure proper identification of all personnel entering site

• Promptly solve issues that arise by utilizing resources and clear communication

• Proactively seek out errors in credential uploads and fix them before staff arrival

• Act as a key-holder for the credential office, ensuring safety and security

• Assist in administrative tasks as needed

• Ensure materials get inventoried and transported back to warehouse

QUALIFICATIONS

• Extremely organized, with an eye for detail

• Multi-tasker who thrives under pressure

• Strong verbal and written skills / phone etiquette and communication skills

• Must be motivated with an “Everything is possible” attitude

• Must be an active problem solver, instilled with a sense of urgency for projects large and small

• The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant

• Employee must know and follow job safety procedures, attend required health and safety training's, proactively promote safety at work, and promptly report actual and potential accidents and injuries

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY 

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in othe