Executive Assistant
GTTAbout the role
About GTT:
GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies.
We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.
Role Summary:
Provide high-level administrative support to Americas Executive Leadership team. Successful candidate possesses proven time-management skills and ability to identify and anticipate the leader’s needs. The role must interact seamlessly and with a professional demeanour across all levels of the organization.
Job Scope/Supervision:
The role does not have direct reports but will be a resource to other executive assistants within the organization.
Duties and Responsibilities:
- Assist with managing the Leadership Team’s calendars, making travel arrangements, and coordinating with time zones across the globe
- Schedules and attends meetings on behalf of executives, preparing slides, taking notes and distributing minutes as required
- Coordination for virtual and in-person executive meetings, including agenda, meeting materials and resources, and catering
- Provides support with expense reimbursement for executives, as well as system support
- Prepare and organize important legal and strategic materials and plans, and support board meetings and preparation of board materials
- Maintaining confidential and non-routine information
Required Experience/Qualifications:
- Excellent verbal and written communication skills
- Excellent organizational skills and attention-to-detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function effectively in a high-paced environment
- Extensive knowledge of office administration, clerical procedures, and record-keeping systems
- Proven ability to be pro-active and perform job duties independently
- Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)
Desirable Experience/Qualifications:
- High school diploma required. Bachelor's degree is preferred
- 4+ years of relevant experience in supporting a C-Suite executive
Hours/Travel/Shift:
- Standard hours M-F with ability to work outside standard hours when necessary
- Travel is less than 10%
Core Competencies
- Meeting Management: Knowledge of both productive and unproductive meeting management practices; ability to effectively prepare, conduct, participate in, and facilitate meetings and group discussions.
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
- Confidentiality: Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.
- Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
- Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
- Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
- Calendaring: Knowledge of office electronic scheduling software; ability to use scheduling software to create, review or manage schedules.
- Office Administration: Knowledge of office administration activities; ability to carry out ongoing office administration tasks effectively and efficiently in
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