IT Service Desk - Technician I

About Us

Brink Constructors, Inc. is an electrical contractor with over 75 years of experience in high-voltage transmission line and substation erection. With a long and industrious history, our experienced team continues to help power the nation now and into the future.

 

At Brink, our success stems from the skilled personnel that we employ and the philosophy we instill to follow and uphold our core fundamental ideals including Safety First. Becoming a member of the Brink team is more than “just a job” or satisfactory employment—at Brink, we build careers, and we invest in the future of our people. Bring your skills to light and power your future with our team.

About this Role

Brink

 

Brink Constructors, Inc. is an electrical contractor with over 75 years of experience in high-voltage transmission line and substation erection. With a long and industrious history, our experienced team continues to help power the nation now and into the future.

 

At Brink, our success stems from the skilled personnel that we employ and the philosophy we instill to follow and uphold our core fundamental ideals including Safety First. Becoming a member of the Brink team is more than “just a job” or satisfactory employment—at Brink, we build careers, and we invest in the future of our people. Bring your skills to light and power your future with our team.

What You'll Do

JOB SUMMARY: 

The IT Help Desk Technician provides exceptional customer service to end users. This position will use troubleshooting techniques for various computer and software related issues. The IT Help Desk Technician will communicate issues and solutions to the IT Manager and provide timely assistance to all employees.

 

Pay: This is an non-exempt/hourly position.  The pay range is $18-$24/hour. Pay may vary depending on your skills and experience.

 

Location: This position on-site and located at our Rapid City, SD office.

• Provide end-user support for pc and mobile devices (in-person, remote support session, Teams call, etc.) 

• Perform mobile device upgrade or laptop upgrade 

• Image new or refreshed workstations using SCCM 

• Assist with new employee creation process and onboarding 

• Provide training to field employees and office employees for new software rollout 

• Provide troubleshooting and support for software related issues 

• Maintain and aide with jobsite tablets 

• Assist the IT Team with department and company projects as needed 

• Various other duties as needed  

What You'll Bring

PREFERRED EXPERIENCE

• 2 years experience in IT Help Desk / Desktop Support / System Administration.
• Associate degree in Computer Science or Information Technology.

PHYSICAL NEEDS

• Be able to lift, up to 50 pounds, endure long periods of standing, kneeling, and squatting.
• Need to be able to deal with wide variations in temperature.

HOURS & CONDITIONS

• Need to be available for full time hours, which can vary from day to day.
• Average hours will range from 40 hours per week.

PRE-SCREEN: Upon offer, employees will be required to complete and pass a pre-employment drug screen, background, and MVR check.

What You'll Get

Benefits

• 401(k) with company match (traditional & roth available)
• Paid Holidays and PTO
• Parental Leave
• Medical, Dental, Vision
• Additional Voluntary benefits available
• Employee Discounts
• Company paid:
• Health Plan (HDHP 5,000 -other plan options available for cost)
• Long Term Disability
• 1X Base Salary life Insurance
• Employee Assistance Program

Brink Constructors, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.

 

Brink Constructors, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Brink Constructors, Inc. will only use E-Verify once you have accepted a job offer and completed the Form I-9.

 

Brink Constructors, Inc. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, disability, status as a covered veteran, or other military status.

 

Equal Opportunity Employer

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