Business Development Representative

We are looking for a Business Development Representative. The Business Development Representative is responsible for qualifying inbound leads and targeting accounts utilizing outbound tactics to drive qualified opportunities for sales. BDRs will leverage internal technology to research accounts and contacts, deploy 1to1 communications to prospects, and qualify prospects at accounts

What you’ll be doing:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Partner with sales reps to prioritize accounts to target and prospecting efforts Research accounts, identify key players and generate interest
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Establish and build rapport with all levels of decision makers
• Nurture accounts through email, calling, social media and other channels
• Remain knowledgeable on product and industry trends and updates
• Track and maintain all data within CRM system

Requirements

• Four-year degree in business, marketing or equivalent
• Excellent verbal, written and interpersonal communication skills
• Ability to work independently and as part of a team
• Must have drive, flexibility, willingness to learn, and sales aptitude
• Ability to adapt to changing priorities
• Highly motivated, results oriented
• Ability to learn new software quickly and become a power user
• Ability to articulate needs for process improvements

Benefits

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer.

Our commitment is to continue to keep our people healthy, focused, and creative. We've built a company culture where you’ll feel motivated and truly excited to come to work. Calabrio is driven by the diversity of our talented team members who come from a wide variety of backgrounds and lifestyles. As an equal opportunity employer, we always consider and embrace ALL individuals including what makes them unique. We believe our team members should be happy and healthy, with peace of mind and a sense of accomplishment.

About Calabrio:

Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combine their incredible ideas in one incredible company.

Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).

Awards & Accolades:

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, 2023 UK Certified Great Place to Work, named one of BC’s Top Employers for 2023 and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.