Dealership:

L0408 Suburban Nissan of Farmington Hills

Suburban Nissan Farmington Hills

Junior Fixed Operations Associate – Detailer is responsible for cleaning and preparing new, used and serviced vehicles.

Junior Fixed Operations Associate – Detailer works under the direct supervision of the Service Manager or other departmental leader.

Area of Responsibility

• Greet and welcome all customers in a genuinely friendly and courteous manner.  Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Responsible for cleaning the exterior and interior of the vehicle.
• Clean engine and engine compartments
• Inspect vehicles for noticeable defects while restoring the appearance of engine, rugs, upholstery and painted surfaces to new or like new condition.
• Responsible for preparation and applications of vehicle protection packages. 
• Review repairs before delivering vehicle to customer to ensure quality of work.  Bring any issues with the work performed to the attention of your supervisor.
• Maintain the parking lot in a neat manner.  Maintain a clean and organized work area.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
• Arrive at work, take breaks, and depart work at the times designated by management.

Additional Qualifications

• Strong attention to detail and sense of urgency.
• Excellent communication skills both written and oral
• Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
• Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management – ability to prioritize workload and manage one’s own time.

• Junior Fixed Operations Associate – Detailer – No previous experience required.
• This is a non-driving role. Dealership and customer vehicles will not be driven.

Proficiency Standards

• Integrity - Acts ethically, maintaining a commitment to honesty and truth in all facets of behavior that builds the trust of others
• Work Ethic - Delivers accurate, timely and consistent results while understanding the need to balance short-term sacrifice for long-term gain
• Team Player - Supports the overall efforts of the team to accomplish departmental and Company goals and objectives

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals to perform the essential functions.

• Physical Demands: Standing, walking over 2/3 of the time, sitting to 1/3 of time, kneeling/crouching to 2/3 of time, reaching with hands and arms to 2/3 of time, talking or hearing over 2/3 of time, move, transport or place up to 2/3 of time up to 50 pounds.
• Working Conditions:  Loud noise and exposure to outdoor weather conditions. Some conditions vary depending on the physical structure and layout of the location. These specifics should be reviewed with your manager.

Lithia Hiring Requirements

• High school student or equivalent.
• 16 or 17 years old
• A criminal history background check will be conducted prior to beginning employment
• Clear pre-employment drug screen

NOTE:  This job description applies only to the specific employing entity and location of an individual’s employment. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee