Customer Service Professional with English

<h2>About Us</h2> <p>Join our team at Foundever!</p> <p> </p> <p>Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! </p> <p> </p> <p>Customer Service Specialist with English</p> <p>Location: Gdansk</p> <p> </p> <h2>Your daily tasks:</h2> <ul> <li>Providing the highest level of customer service (Chat/E-mail/Phone);   </li> <li>Answering incoming calls and meeting targets set by the customer and management;  </li> <li>Following company policies and procedures, ensuring quality;   </li> <li>Performing daily tasks in an efficient and timely manner;   </li> <li>Achieving quality goals for calls and customer satisfaction.</li> </ul> <p> </p> <h2>What do we expect from you?</h2> <ul> <li>Language: Proficiency in English (C1);  </li> <li>Experience: Cool if you have experience in sales;   </li> <li>Technology: Knowledge of MS Office and developed computer skills;   </li> <li>Personality: Motivated and enthusiastic. </li> </ul> <p> </p> <h2>Advantages will be:</h2> <ul> <li>Ability to prioritize and plan;    </li> <li>Independence AND ability to work with minimal supervision;  </li> <li>Ability to solve problems;  </li> <li>Attention to detail;   </li> <li>Sales skills;   </li> <li>Soft skills.</li> </ul> <p> </p> <h2>Working conditions:</h2> <ul> <li>Freelance contract for students</li> <li>Basic salary + bonuses;   </li> <li>Work in our new office in Gdansk</li> </ul> <p> </p> <h2>What else should you know?</h2> <ul> <li>Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  </li> <li>We offer private Medicover insurance;  </li> <li>Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; </li> <li>Professional development through training and cross-location cooperation at the international level. </li> </ul> <p> </p> <h2>Company Overview:</h2> <p>Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.</p>