Program Consultant-CFSP System of Care Team

Anticipated End Date:

2025-09-23

Position Title:

Program Consultant-CFSP System of Care Team

Job Description:

Program Consultant-CFSP System of Care Team

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes.  #HealthyBlueCareTogetherCFSP

Location: North Carolina

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Program Consultant-CFSP System of Care Team is responsible for providing direct support to the CFSP System of Care Director around the development and ongoing management of one or more external client-facing programs within a business unit.  The Program Consultant-CFSP Statewide System of Care Team will support business strategies designed to enhance and expand the statewide system of care for families served by the child welfare system through an integrated portfolio of external client facing projects or initiatives.

How you will make an impact:

Primary duties may include, but are not limited to:

• In collaboration with the CFSP Statewide System of Care Director, manage the ongoing compliance and daily operations of ongoing external client-facing programs.
• Help ensure program meets its stated objectives.
• Provide subject matter expertise in response to day-to-day business issues.
• Research applicable subject matter practices and remains aware of industry trends.
• Support the management of relationships and partners with corporate and regional business areas.
• Coordinate training related to the external client-facing program.
• Assist in the development of program success measures; serve as a key resource in data collection and management, as well as in performing continuous assessments of external client-facing program success.

Minimum Requirements:

• Requires a BA/BS in a related field and minimum of 3 years experience in external client facing program management; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• For the Behavioral Health organization, lived experiences with behavioral health programs is strongly preferred.
• Graduate degree, professional designation related to field or project management experience preferred.
• Data management experience.
• Strong program support and cross-team/organization collaboration skills.

Job Level:

Non-Management Exempt

Workshift:

Job Family:

BSP > Program/Project

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve