Sr. Engineering Program Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We are currently seeking a Senior Engineering Program Manager with experience in leading highly complex and strategic programs end to end which includes Agile project management, product launch management, change management and organizational dynamics to be part of PayPal's Technology PMO.

Job Description:

Job Title: Senior Engineering Program Manager 

Meet our Team: 

We are the Technology PMO organization that is responsible for delivering initiatives and programs to support the business. You will be working with the Cybersecurity domain and Technology leaders to successfully drive enterprise security projects and programs.

Your Way to Impact:

As a senior program manager, you manage end to end programs and bring overall visibility into program delivery ensuring governance structures and timely execution. You align the needs and timelines of portfolios by release planning and scrum of scrums. You facilitate data driven decision making by tracking, measuring, and visualizing key metrics across the org, and by coordinating all activities from goal setting to launch. You bring process and execution best practices, resolving complex roadblocks and / or dependencies

Your Day to Day:

• Organize and lead planning activities resulting in the creation of a release/program roadmap. 
• Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp and analytics plan.
• Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks.
• Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.
• Design and manage pilots and beta testing.
• Create and manage clear Gating Criteria with business partners for Go/No-go decisions.
• Ensure regular, active communication with adjacent programs and external stakeholders, including international regions.
• Identify program impediments and addresses including proper escalation to individuals/groups as needed.
• Lead program retrospectives and commitment to improvement on a regular cadence
• Advocate and manage program implementation according to PayPal’s product lifecycle management.
• Maintain awareness of the cross product/program synergies and actively communicate opportunities.
• Lead effective project/program governance and stakeholder management.
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