Customer Service & Scheduling Assistant

This is a remote position.

We’re looking for a proactive and detail-oriented Customer Service & Scheduling Assistant to support our growing photography and software licensing brands. This role blends communication, organization, and creativity — perfect for someone who enjoys variety and thrives in a fast-paced environment.

You’ll handle customer inquiries, manage bookings, and help keep our operations running smoothly across multiple brands. From coordinating with photographers to scheduling social media posts, you’ll play a key role in creating seamless experiences for our clients and customers.

If you have a knack for organization, enjoy helping people, and love working behind the scenes to make things happen. We’d love to have you on our team!

• Contract type: Independent Contractor
• Schedule: Wednesday to Sunday, 12pm to 4pm Central

Scope:

• Managing multiple photography brands and one B2B software business
• Handling both B2B and B2C customer interactions
• Working within client’s time zone requirements
• Long-term ongoing position

• Handle customer service emails for both B2B software licensing clients and B2C photography customers
• Manage appointment booking and scheduling for photography services
• Schedule and post social media content across multiple photography brands (content provided)
• Respond to customer inquiries and resolve issues for both business verticals
• Handle administrative tasks as assigned by business owner
• Dispatch and coordinate with photographers for appointments

Requirements

• Experience in customer service and email management
• Strong organizational and scheduling skills
• Familiarity with social media platforms and scheduling tools
• Ability to handle multiple brands and business types simultaneously
• Excellent written communication skills
• Experience with appointment booking systems preferred

Benefits

• Permanent Work from Home
• Immediate Hiring
• Steady Freelance Job