AV Production Specialist (On-site SF)

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Employee & Workplace Experience (EWX)

The Employee & Workplace Experience (EWX) team focuses on the places and programs that define and drive Coinbase culture, which sets us apart from other companies. We accomplish this by influencing the way employees connect, collaborate, and celebrate at Coinbase. Whether it be how we recognize employees, how employees choose to work, or how they stay connected to their team, the EWX team is focused on developing a best-in-class experience for our employees and teams.

What you’ll be doing:

As an AV Production Specialist, you will play a critical role in delivering high-quality AV experiences for Coinbase events, ensuring seamless execution of AV production, troubleshooting, and equipment maintenance. This role is based in-person at our SF office and requires hands-on support for live events, all-hands, earnings calls, and town halls. You will also provide remote troubleshooting and consultation for teams across various locations. You will be responsible for owning the run of the show, managing all pre-event preparations, and thinking quickly on your feet to resolve any issues that arise during events. Additionally, you will ensure the functionality and optimal performance of Google Meet and Logitech-equipped conference rooms to support seamless day-to-day collaboration.

Key Responsibilities:

• Event Production & Support: Manage AV setup and production for live and hybrid events, including all-hands, earnings calls, and town halls.
• Run of Show & Pre-Event Prep: Develop and execute detailed run-of-show plans, ensuring all AV aspects are accounted for before events begin.
• Audio & Video Equipment Operation: Operate and configure audio boards and video switchers to ensure high-quality sound and video production.
• Troubleshooting & Maintenance: Provide on-site and remote troubleshooting for AV issues, ensuring minimal downtime and high-quality user experiences.
• Conference Room AV Support: Maintain and troubleshoot Google Meet and Logitech conference room systems to ensure smooth daily operations.
• Equipment Readiness: Regularly test and maintain AV equipment in offices to ensure full functionality.
• Technical Consultation: Advise teams on AV best practices, event logistics, and troubleshooting strategies to enhance the overall experience.
• Collaboration & Coordination: Work cross-functionally with Internal Comms, Workplace, Leaders, EAs, and Chiefs of Staff to align AV solutions with broader business needs.

What we look for:

• 3+ years of experience in AV production, corporate events, or live streaming support.
• Strong hands-on experience with AV equipment, including Google Meet hardware, Logitech, Crestron, Q-SYS, digital signage systems, audio boards, and video switchers.
• Proficiency in troubleshooting AV issues in high-pressure, live-event environments.
• Ability to manage multiple events simultaneously with strong attention to detail.
• Experience collaborating cross-functionally with Internal Comms, Workplace, Leaders, EAs, and Chiefs of Staff.
• Excellent communication skills and ability to explain AV concepts to non-technical users.
• Ability to work independently and take initiative in solving AV-related challenges.