Site Supervisor (H Barracks, Point Loma), Safe Parking Program - Part-Time

Position Title: Safe Parking Site Supervisor

Organization: Jewish Family Service of San Diego

Department: Safe Parking Program

Position Type: Part-Time (25 hours/week) Non-Exempt

Location: H Barracks (Point Loma) Site

Work Setting: Onsite

Schedule: 5:30pm – 9:30pm (Weekends and holidays are mandatory)

Reports To: Safe Parking Program Manager

Pay Rate: $26 - $28/hour

Total Compensation:  

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (if the holiday lands on a normal scheduled workday), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

Position Overview:

JFS is looking for a compassionate, mission-driven individual to join the Safe Parking Program team as the H-Barracks Site supervisor. In this role, you can use your direct service experience to make a meaningful difference in your community and help change lives across San Diego. The Site Supervisor plays an integral role on the team and supports the entire agency by partnering with families & individuals living in their vehicles and working towards housing stability. This position reports directly to the Safe Parking Program Manager and works closely with the Safe Parking Case Managers, Client Engagement Specialists, and the rest of the Safe Parking team.

Responsibilities:

• Assist in ensuring smooth transition of lot when participants are entering the site.  Guide your team and ensure that participants are parking where directed
• Identify service gaps/needs and collaborate with others to ensure coordination with the best resources to maximize client success
• Provide regular supervision to Safe Parking Client Engagement Specialists
• Monitor and support the quality-of-service delivery and morale of site staff
• Communicate routine program needs to Safe Parking Program Manager
• Resolve client concerns and conflicts and/or recognize when the situation must be escalated
• Work with Safe Parking Program Manager to ensure and arrange necessary staffing coverage
• Regularly review staff’s documentation efforts in electronic client records system
• Assist in compiling daily and monthly data for required reporting
• Work collaboratively with other JFS staff and service providers to ensure comprehensive services for program participants
• Conduct and review intakes
• Provide individualized resources and referrals to community programs to increase access to supportive services
• Advocate for families and individuals living in their cars to support client-driven housing stabilization outcomes
• Understand current housing resources and social service supports in San Diego
• Engage in motivational interviewing with individuals and families to support their transition to more permanent housing
• Support individuals with housing interviews and housing site visits, attending with them if necessary
• Perform quality data entry using multiple database software, collect required information from clients
• Assist clients in gathering and organizing documents needed to secure stabile housing
• Other duties as assigned

Skills/Experience/Abilities That Are a Must-Have:

• At least one year experience in a similar supervisory role working with housing/homelessness, case management services, self-sufficiency services, or equivalent combination of training, education, and experience
• Excellent communication and desire to work in a team environment
• Knowledge of local social services/community resources
• Comfort in using a computerized client management system
• Experience working with people in crisis, implementing brief interventions and researching resources that address the impacts of poverty
• Sensitivity to cultural differences present in the organizations/programs service population
• Ability to show an unconditional positive regard for clients who turn to the Safe Parking Program for support
• Ability to offer problem solving, leadership, and custo