Customer Account Representative

Company Description

Trillex Events is a dynamic and detail-driven event company specializing in the planning and execution of high-quality corporate, promotional, and experiential events. We are known for our commitment to excellence, creativity, and seamless event delivery. Our team thrives in a collaborative, fast-paced environment where precision and innovation come together to create memorable experiences.

Job Description

We are seeking a motivated and detail-oriented Customer Account Representative to join our Riverside team. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with professionalism and efficiency. This position is ideal for individuals who enjoy working directly with customers, managing accounts, and contributing to long-term client success.

Responsibilities

• Serve as the primary liaison between clients and the company

• Manage and maintain customer accounts with accuracy and care

• Respond to client inquiries and provide timely, effective solutions

• Coordinate internally to ensure smooth service delivery

• Track account activity and maintain organized records

• Build and maintain strong, professional client relationships

Qualifications

• Strong communication and interpersonal skills

• Excellent organizational and time-management abilities

• Ability to multitask and adapt in a fast-paced environment

• Professional attitude with a client-focused mindset

• Problem-solving skills and attention to detail

Additional Information

• Competitive salary ($57,000 – $62,000)

• Growth and advancement opportunities

• Ongoing training and professional development

• Supportive and collaborative work environment

• Stable full-time position with long-term potential