Human Services Coordinator I

The Department of Developmental Services (DDS) is seeking a motivated and experienced Human Service Coordinator I (HSC I) in the Fall River Area Office. The Human Service Coordinator monitors the safety and wellbeing of assigned individuals and advocates regarding their human, civil, and legal rights through the implementation of support services, the Individual's service plan, and other necessary means. 

 Duties and Responsibilities: (these duties are a general summary and not all inclusive.)   

• Monitor DDS funded and auxiliary funded programs.
• Maintain regular contact with individuals, families, and providers.
• Travel to individuals' homes, programs, and outside meetings; that may or may not be in close proximity of the Area Office
• Coordination, facilitation, and monitoring the development and progress of support plans per DDS regulations.
• Utilize the communication methods needed for assigned caseloads.
• Provide outreach and coordinate referrals to community services and other state agencies.
• Provide up-to-date record keeping – both electronic and hard copy; maintain documentation for waiver or non-waiver services.

Preferred Qualifications: 

• Familiarity with Microsoft programs, HCSIS and Meditech
• Experience working with individuals have Intellectual Disabilities
• Skills using communication styles and/or augmentative communication systems

Agency Requirements:

• Must be at least eighteen (18) years of age.
• Must possess current and valid Class D Motor Vehicle Operator's License. 

Please Note:

This position is located at 1 Father DeValles Blvd. Fall River MA 02723

Work Schedule:

• Full-time – 37.5 - hour weekly position. 
• Monday through Friday - 8:45 am to 5:00 pm
• Days off – Saturday and Sunday 

Flexibility required to meet the needs of the Department

About the Department of Developmental Services: 

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds 

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