Administrative Director

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

Works collaboratively with departmental and organizational leadership to manage the daily operations of the department or division, ensuring the smooth delivery of healthcare services and overseeing key administrative functions, including human resources, finance, compliance, facilities, and patient services. Helps to develop and implement operational strategies that align with the organization's mission, vision and values. Leads a team of healthcare professionals and administrative staff to achieve the organization's goals.

Does this position require Patient Care? No

Essential Functions
-Under the organizational and Department leadership, determines overall vision, mission, direction, goals and objectives. Directs the strategic planning process, establishes and achieves long range goals, and ensures the implementation of strategic business plans.

-Leads the management team and staff fostering a positive and efficient work environment. Oversees hiring, training, and retention, ensuring adequate staffing levels.

-Engages with senior leadership to provide financial forecasting, long-term planning, and strategic recommendations. Establishes and achieves financial goals and measures, and ensures on-going financial performance.

-Monitors spending trends and identifies opportunities for cost optimization and process improvements. Monitors and evaluates existing services and ensures the development of programs and services to respond to market.

-Develops and manages programmatic initiatives for care improvement, cost reduction and network development. Oversees patient services and care delivery, ensuring positive patient experience.

-Ensures compliance with all healthcare regulations and standards. Continually assesses and improves the efficiency of systems and processes.

-Conducts space needs planning and oversees the design of space renovations for facilities. Identifies and resolves facility problems.

 

Education
Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study is preferred

Can this role accept experience in lieu of a degree? Yes

Experience
Progressive experience in healthcare administration or hospital operations 5-7 years required and Previous Supervisory Experience 2-3 years required

Knowledge, Skills and Abilities
- Leadership and team-building skills.
- Good interpersonal skills, including the ability to handle sensitive issues.
- Excellent verbal and written communication skills to be able to communicate effectively.
- Excellent negotiation skills for complex and sensitive agreements and contracts.
- Excellent problem-solving, decision-making, and conflict-resolution skills.
- Proficiency in financial systems and data analytic tools.
- Ability to delegate and effectively supervise and plan for the timely and successful completion of objectives.
- Ability to work independently and to accept responsibility for complex and sensitive decision-making.
- Knowledge of healthcare regulations, financial management, and patient care quality standards.

 

Mass General Brigham’s Center for Academic Development and Enrichment’s (CADE) mission is to foster an equitable, opportunity-rich environment that supports career growth, skill development, and well-being across all sites and career stages - empowering faculty, APPs, trainees, and students to thrive.

CADE has offices organized to support three career pathways: Office for Research Careers, Office for Clinical Careers and Office for APP Careers. CADE also has support and enrichment offices and cores. They are the Office for Engagement and Enrichment, Office for Worklife Integration, Office for Career Transitions, The Leadership and Mentorship Core and The Data Analytics Core.

Together, these offices and cores create an environment that helps individuals thrive, advance their careers, and contribute meaningfully to patient care, research, education, and community engagement across Mass General Brig