Field Service Technician

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts. 

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles, ensuring the security and functionality of our systems nationwide. 

Approximate Year End Earnings: $65,000 – $85,000 (inclusive of base pay and average overtime). Hourly compensation range is $27.00 – $31.00 per hour determined by experience, skill set, travel requirements, and geographical location. 

Key Responsibilities 

• Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance. 
• Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed. 
• Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work. 
• Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support. 
• Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing. 
• Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently. 
• Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines. 
• Track and submit expense reports in compliance with company policies. 

Requirements & Qualifications 

• Must be available to travel Monday–Friday weekly 
• Valid Driver’s License  
• At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus) 
• OSHA certification and/or familiarity with OSHA compliance is strongly preferred 
• Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft. 
• Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.  
• Strong ability to analyze and troubleshoot system issues effectively 
• Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations 

This is an exciting opportunity to join a rapidly growing team and make a direct impact on securing businesses across the country. If you are a self-motivated professional with a passion for service, we want to hear from you! 

Benefits

• Excellent benefits package (Medical, Dental, Vision) 
• Per Diem for overnight travel
• Company vehicle and company paid travel expenses 
• Yearly Bonus 
• Highly competitive pay (windshield time paid) 
• Short & Long-term disability 
• Life Insurance 
• Flexible Spending Account (Section 125) 
• Tuition Reimbursement Program 
• Matching 401K retirement plan 
• Excellent training 
• Career Advancement 

See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm 

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, a