Project Manager, Professional Services - Clinical

Essential Duties & Responsibilities

• Project Management: Lead and manage all phases of medical device with safety software implementation projects, ensuring on-time and within-budget delivery.
• Clinical Expertise: Serve as a clinical subject matter expert to guide design, configuration, and execution of implementation plans.
• Process Improvement: Drive continuous improvement initiatives to enhance implementation efficiency and outcomes.
• Product Training: Lead remote clinical education sessions, ensuring stakeholders are trained effectively and prepared for go-live.
• Go-Live Coordination: Oversee go-live activities, providing on-site or remote clinical support as needed to ensure smooth transitions.
• Stakeholder Engagement: Collaborate with internal and external teams, including clinical staff, technical teams, and customers, to align project goals and timelines.
• Documentation: Develop and maintain project documentation, including timelines, clinical deliverables, and status reports.

Knowledge & Skills

• Experience with healthcare technology and systems integration.
• Familiarity with regulatory requirements and standards in medical device implementations.
• Ability to manage multiple projects and adapt to changing priorities.
• Exceptional organizational, communication, and problem-solving skills.

Minimum Qualifications, Education & Experience 

• Must be at least 18 years of age
• Bachelor’s Degree in Nursing (BSN) required.
• Minimum of three (3) years of project management experience, preferably in medical device implementations.
• Strong clinical background with experience in healthcare systems, medical devices, or related fields.
• Project Management Institute (PMI) certification (e.g., PMP) is highly desirable.
• Demonstrated expertise in process improvement and implementing best practices.
• Proficiency in leading remote teams and managing virtual training and support.

Work Environment

• Primarily remote, with occasional travel to customer sites as needed for key project milestones or go-live events.