Senior Product Designer, Administration and Management

About the Team

At Miro, the design team is fully embedded in various product streams while operating as a tight-knit, centralized craft. While our processes are fully consolidated into the product development life cycle, we still enjoy a high degree of ownership and autonomy in our work. We’re striving to find the right balance between visual craftsmanship, user needs, and business goals. You'll apply a customer-centric approach to complex problem-solving and collaborate with other designers from some of the highest-profile companies in the world. We operate in a fast-paced environment and get to have a direct impact on the millions of users who rely on Miro to collaborate and create the next big thing. As a part of our Product Design team, you will contribute to our design process, culture, and experience principles and set new standards for design quality. Learn more about the colourful design team and our culture: https://miro.design/ 

About the Role

As a Senior Product Designer in the Enterprise stream, you will focus on the experience of company admins deploying and managing Miro within an enterprise environment. Your goal will be to explore their key workflows to optimize their experience and help unlock Miro at scale in large organizations.
By crafting and conducting research investigating the complexities of enterprises adopting and deploying Miro, you’ll inform product decision-making and uncover new opportunities to expand Miro within companies at scale. You’ll be working closely with other Enterprise designers and Product partners, researchers, and analysts to gain understanding & empathy with the Miro admins.

Mironeers work in a hybrid model, with 2 days a week in office culture as our baseline. This role can be based in either our Berlin OR Amsterdam hub. 

What you’ll do

• Lead the end-to-end design process, from discovery research to effective problem framing, ideation, co-creation, prototyping, and user testing, into high-fidelity designs that will achieve a high impact on our business
• Understand the competitive landscape, the admin motivations and embrace best practices to generate solutions and test them using qualitative and quantitative methods
• Collaborate closely with UXR and analytics to turn insights into high-quality designs and work with content design & engineering partners to ensure solid implementation in production
• Measure the success of your solutions with the team and iterate on them
• Bring delight to Miro admins through high-quality interaction design and visuals
• Grow our design team by improving design processes and mentoring other Mironeers

What you’ll need

• 5+ years of product design thinking experience
• Experience working in the Enterprise segment, building delightful workflows for admins in highly complex administrative environments (preferably, SaaS: B2B/ B2C2B)
• To stay on top of enterprise complexity, you must work structured and with a keen eye for details and the holistic overview
• A strong understanding of business and product metrics
• Experience in testing designs using qualitative and quantitative methods
• Ability to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindset
• Clear, empathic writing and verbal communication skills

What's in it for you

• Competitive equity package
• Corporate pension plan
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Travel allowance for your commute
• Opportunity to work for a globally diverse team

About Miro

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Our mission is to empower teams to create the next big thing by creating a place where teams can create together seamlessly, regardless of location. 

Today, more than 50 million users in 180,000 organizations including Nike, Ikea, Deloitte, WPP, and Cisco depend on Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the scre