Training & Organizational Development Manager

About the Company

Galloway & Company, Inc. is a people-first firm company where collaboration, innovation, and career growth are at the heart of everything we do. You will grow personally and professionally with a supportive culture, flexible work environment, and strong focus on leadership development. You'll also work on diverse, impactful projects alongside multidisciplinary professionals experts who are passionate about making a difference. At Galloway, you're not just building communities — you're building a fulfilling career.

About the Role

Reporting to the Director of Human Resources, the Training and Development Manager will be responsible for building the organization’s training and development function from the ground up. This role will be leading our Training & Development program, establishing goals, strategies, and best practices to support employee growth and organizational effectiveness. The manager will design and implement scalable learning programs, assess training needs across departments, and ensure alignment with company objectives, fostering a culture of continuous improvement and professional development.

DUTIES/RESPONSIBILITIES:

• Analyze training needs to develop new training programs or modify and improve existing programs.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Train instructors and supervisors in techniques and skills for training and dealing with employees.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.
• In partnership with organizational leaders, prepare training budget for department or organization.
• Develop, implement, and evaluate testing and evaluation procedures.
• Conduct or arrange for ongoing technical training and personal development classes for staff members.
• Review and evaluate programs, software, systems, and training for effectiveness, value, and legal compliance.
• Some travel within the United States, under 20%.
  

Requirements

REQUIRED ABILITIES AND SKILLS:

Computer Skills:

• Computer based training software such as Common Curriculum; Learning management systems (LMS ), etc.
• Microsoft Office Suite
• Presentation software
• Project management software experience is helpful but not required.
• SCORM content builder experience. Artciulate360 experience desirable but not required.

QUALIFICATIONS:

• Experience in the AEC industry preferred.
• Experience with, and deep knowledge of, principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Including selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of media production, communication, and dissemination techniques and methods within the scope of training and development. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation. Practice social perceptiveness and service orientation.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

PERSONAL COMPETENCIES:

• Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Communicating with Cross Functionally and Externally — Providing information to supervisors, co-w