Jobs and Careers

Operations Associate - Trade Finance TM Fulfillment

Wilmington, United Statesfull_timeVerifiedPosted 22 Sept 2025

💰 $73,900/yr($64,700/yr – $73,900/yr)

About the role

As an Associate in the Treasury Management Fulfillment organization within Commercial Bank, you will be part of the Standby Letter of Credit Operations team within the Trade Finance organization. This team is responsible for the end-to-end execution of core activities supporting Standby Letter of Credit Operations, including managing front office interactions.

As an Associate within the Commercial Bank’s Treasury Management Fulfillment - Trade Finance organization, your team will be responsible for the end-to-end execution of core activities supporting the Trade Finance suite of products. This team’s core responsibility is managing the end-to-end execution of Standby Letters of Credit, including the management of front office activities. Interested applicants should expect to work in a dynamic environment that bridges international business, baking operations and risk management. This position involves supporting global trade transactions by reviewing and processing Standby Letters of Credit and related instruments while ensuring compliance with regulatory and internal standards. In addition, applicants should expect to service clients who transact with both domestic and international parties. Due to the regulatory, financial, and operational risks associated with letters of credit, this is a fast-paced, back-office operational environment. Candidates should demonstrate a high degree of ownership, attention to detail, critical thinking, and risk management in executing daily and monthly tasks. This opportunity offers exposure to international markets, practical problem solving and the chance to build expertise in financial products that drive global commerce.

Duties and Responsibilities:

Manage front office operational activities including; receiving, processing, and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing
Support the Letter of Credit process including; issuance, amendments, discrepancies, documents and payments.
Assist the Standby Letter of Credit team with discovery calls
Conduct quality assurance and general system testing
Prepare metric reports for internal audit, accounting, regulatory, counterparty risk teams, and external/partner banks
Review and confirm compliance with Trade Finance Services controls
Develop and manage business artifacts, including; desktop procedures, job aids, checklists, and other departmental resources or training materials
Liaise with Value Chain partners such as; Product Intent, Tech, Legal, etc. in support of Trade Finance transactions
Monitor core system performance, report and escalate outages, and manage remediation efforts
Provide support for ad hoc organizational projects
Actively participate in ongoing SBLC training

The ideal candidate will:

Have a risk management and control focus with a high level of personal accountability and ownership of their role.
Excellent communication and interpersonal skills to interact effectively with Internal/External clients.
Highly motivated professional, possessing strong analytical thinking, problem solving skills, and attention to detail.
An interest and/or fungible skills in machine learning, robotic process automation, and application improvement.
Demonstrate aptitude to question current procedures with a focus on continuous process improvement.
Ability to respectfully challenge, make decisions and handle multiple projects or deadlines in a fast-paced environment.
Experience with International Chamber of Commerce Rules and Regulations for Documentary Letters of Credit (UCP600), Standby Letters of Credit (ISP98), Uniform Rules for Reimbursement (UR) and International Standard Banking Practice (ISBP)

Basic Qualifications: