Aesthetician/Esthetician

Aesthetician

Benefit Boutique - 18 Elm St, New Canaan, CT 06840

 

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

 

Essential Duties and Responsibilities

 

-Customer Service/Experience-

• Customer is the number one focus, and all employee actions are to reflect this priority.
• Greet customers in 30 seconds or less
• Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook
• Maintain an enthusiastic floor presence
• Build and maintain good customer relationships
• Keep accurate and complete records in the Retail/POS system
• Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
• Effectively communicate with customers and co-workers
• Ensure all clients read and sign the service E-waiver form (customer protection, service release form)
• Perform only “Benefit-trained” services offered on the service menu and ensure customer satisfaction
• All other duties as assigned

 

-Results-

• Achieve daily/ weekly/ monthly individual service goals
• Maintain target services per hour
• Make product recommendations and hand over service customers to Beauty Artists at the end of the service

 

-Teamwork-

• Promote a feel-good, fun, and gossip-free environment for customers and employees
• Build strong positive relationships and treat others with respect
• Be on time and ready to work all shifts
• Be passionate and tenacious
• Act professionally, ethically, and with integrity
• Use good judgment
• Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder
• Participate in inventory control
• Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
• Communicate inventory needs and concerns to Boutique Proprietor
• Properly and accurately register all sales
• Communicate training needs that will result in increased sales to Boutique Proprietor
• Ensure compliance with all Company and boutique policies and procedures

 

Working Conditions & Physical Demands

• Continuous bending of neck, arms, torso, and legs.
• Stocking and filling shelves, drawers, and show cases.
• Cleaning displays and boutique.
• Clean all Service Stations, service rooms, and elements.
• Work in a fragrance filled environment.
• Physical contact with clients/ customers.
• Continuous standing/walking for 8 hours.
• Unpacking and lifting boxes up to 40 lbs.

 

Requirements

• Must maintain compliance with state board regulations at all times.
• Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement.
• Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
• This position requires the final candidate to successfully pass an E-Verify check.

 

Skills & Abilities

• Must be comfortable selling makeup & upselling services.
• Must be comforta