004AH - Account Manager

Location: Onsite, USA (Dallas TX / Boca Raton, FL) 
Industry: Software Development / Healthcare IT 

Job Description: 

We are seeking a motivated and client-focused Account Manager to join our Professional Services team onsite in the USA. In this role, you will manage and grow relationships with our healthcare clients, ensuring seamless delivery of software development and IT solutions. You will be responsible not only for delivery management but also for farming existing accounts—building strong, long-term partnerships and identifying opportunities for business expansion. 

This position is ideal for candidates with 2–5 years of account management or client services experience who are eager to grow into senior leadership roles within client management. 

Responsibilities: 

• Serve as the primary point of contact for assigned client accounts. 

• Farm existing accounts by identifying upselling and cross-selling opportunities. 

• Build strong client relationships through regular onsite meetings, reviews, and client engagement activities. 

• Collaborate with delivery teams to ensure successful execution of IT and software development projects. 

• Understand client objectives and translate them into actionable delivery solutions. 

• Track project progress, deliverables, financials, and client satisfaction metrics. 

• Support contract renewals, SOWs, and client reporting in collaboration with senior management. 

• Travel to client sites as required for relationship management and account growth. 

Qualifications 

• Bachelor’s degree in Business, IT, Healthcare, or related field. 

• 2–5 years of experience in Account Management, Client Services, or IT Professional Services. 

• Experience in farming existing accounts and driving account growth. 

• Prior experience working with healthcare clients or healthcare IT projects is strongly preferred. 

• Excellent communication, negotiation, and relationship-building skills. 

• Strong problem-solving skills with the ability to manage multiple accounts simultaneously. 

• Willingness to travel and meet clients onsite