Valet Driver

 

ABM is hiring a driver at O'Hare Airport. Drivers provide professional, courteous and compassionate guest services.

 

Position Summary Details:

The Tarmac Transportation Drivers transport premium customers from gate to gate on the tarmac. The ideal Driver will require a unique variety of skills. Paying close attention to detail is critical to providing the extremely high level of service that United is aiming to deliver to these very important customers. The main responsibility of the Driver is to safely pick up each customer and transport them to their connection in a professional manner. The Driver must be physically capable of walking up and down stairs from the tarmac throughout the day. Customer service is a vital part of every interaction and includes showing attention to customers in a prompt, friendly and courteous manner. Driver should have top customer service skills and the ability to effectively communicate and engage with premium customers.
 

SALARY:  $20.00/HR

• The pay listed is the hourly range or the hourly rate for this position.  A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM).

Basic Qualifications: •  Must be 21 years of age •  Must possess a valid driver’s license •  Must be able to operate both standard and automatic transmissions
Driver Responsibilities:
Drive a luxury vehicle (Jaguar) and escort customers between the car and the jet bridge and gate in a
professional manner.
Safety, world class customer service, and communication skills are essential in this role.
Must have verbal and written fluency of the English language.
Will be required to carry and use the following items for the vehicle:
Mobile communication device (i.e., cellular telephone)
Flashlight
Large umbrella (large golf type)
Hi – Vis safety vest (for Driver to wear)
Handheld vacuum
Will be required to be reasonably well groomed and in complete uniform, which includes ABM identification on uniform, a photo ID badge in accordance with all airport authority regulations, and appropriate Personal Protective Equipment (PPE).
Provide premier customer service and have knowledge about the luxury (Jaguar) vehicle.
Fill out daily logs. Logs will be kept in binders that will stay in the vehicle throughout the day and will be turned into United Airlines at the end of the last shift.
Adhere to tarmac driving guidelines which will be provided by United as well as the Port Authority of NY & NJ. Specifically, there is no talking or texting on any communication device while operating a vehicle.
Complete a daily interior cleaning of each vehicle including wiping down the dashboard and vacuuming the seats/floors.
Arrange for exterior vehicle washes.
Fuel the vehicle as necessary and required.
Escort a customer to or from the vehicle as requested by United.
Ensure that customers are always holding the handrail when ascending or descending stairs.
Ensure Accident Reporting is handled immediately and correctly.
Escort customers between the car and the jet bridge and gate in a professional manner.  
 Minimum Requirements:
•    General aviation knowledge is preferred.
•    Previous experience working in an aviation environment, desired.
•    Previous experience with airport operations/airline industry is a big plus.
•    Working knowledge of airpor