Lead Analyst, Resilience Testing & Exercise

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Analyst, Resilience Testing & Exercise

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.


Mission First, People Always

As Corporate Security, we are responsible for keeping Mastercard safe and secure from cyber and physical threats, and it is our people on the frontlines who make this happen every day.

By taking care of our people, their wellbeing, and career development, we provide them the necessary tools and environment to ensure the success of our mission.



Overview: 

The Enterprise Resilience Team is looking for a testing & exercise expert to provide structure, requirements, and coordination across Mastercard’s Enterprise Resilience Teams: Business Continuity (BC), Crisis Management (CM), Technical Recovery (TR), Resilience Planning (RP), and Operational Resilience (OR). This ‘hands on’ execution role is expected to work independently while receiving support, processes, and procedures from a global Enterprise Resilience Team. Some international travel may be required.



Role:

Partner with a global Enterprise Resilience team to design and implement enhanced testing and exercise capabilities.

Help embed Operational Resilience within the organization, built off the foundation of the Enterprise Resilience Disciplines (BC, CM, TR, SR).

Partner with global Enterprise Resilience staff to understand resilience and to guide standardization where appropriate.

Have a high-level understanding and comprehension of Operational Resilience regulation and guidelines, specifically the Bank of England (BoE) regulations.

Have an awareness of other jurisdiction regulations, guidelines and proposals in relation to Operational Resilience (e.g., DORA).

Implement the Enterprise Resilience program structure to align with relevant certification standards (ISO).

Partner with team members within the Resilience Planning (RP) function to support regulatory compliance for all jurisdictions in which this business entity operates.

Perform Important Business Service (IBS) identification and analysis in line with BoE regulatory expectations.

Assess (criticality) and clarify / confirm Impact Tolerance levels for those identified services.

Partner with Risk function to ensure required attestations to regulators and other bodies are made in line with program framework and regulatory expectations.

Partner with and hold responsibility for other BCM tasks such as business impact analysis and risk assessment coordination, business continuity planning and exercises while applying detailed QA and support for your business partners.

Ensuring business continuity levels and capabilities of third parties are compliant with risk management mandates.

Perform as a Crisis Management subject matter expert to set-up this entity with the proper construct and response model including plans and exercises (some with its’ strategic partners), while supporting the Crisis Management Team during crisis.

Partner with the team’s technology recovery contact to ensure system impact analysis, recovery plans and exercises are performed as designated by policy.

Train business partners on the program’s roles and responsibilities to ensure all staf