Virtual Clinical Educator

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. 

To deliver virtual or telephonic educational support to identified patients, caregivers, Healthcare Professionals and their staff within primary care or specialist facilities in the field of a designated disease state in order to meet all relevant standards as set by the company and Clinical Manager. 

This is your opportunity to join Inizio Engage and represent a top biotechnology company!  

What’s in it for you?  

• Competitive compensation  

• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions  

• Employee discounts & exclusive promotions 

• Recognition programs, contests, and company-wide awards 

• Exceptional, collaborative culture 

• Best Places to Work in BioPharma (2022, 2023, & 2024) 

• Certified Great Place to Work (2022, 2023, 2025) 

What will you be doing?  

• To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company 

• Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique 

• To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customers in accordance with client procedures 

• Conducting outbound medication adherence support to patients and or caregivers 

• Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease 

• Collecting demographic data and disposition for product, sample, reimbursement services and literature fulfillment 

• To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable 

• To only use approved materials provided by Ashfield or by the client, without changing, copying or distributing the materials 

• To attend and complete all training courses and related competency assessments that Ashfield requires, to an appropriate standard and within a specified timeframe 

• Develop and strengthen relationships with key customers 

• To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client or Ashfield 

• To constantly consider new and innovative approaches that potentially develop new partnership opportunities 

• Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily com