Accounts Receivable Specialist (Dutch Speaker)

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for an Accounts Receivable Specialist to join our growing EMEA team. You will be part of the Finance team and be reporting to the Senior Collections Manager. As a Collections Specialist, you will hold a customer-facing role and will primarily be responsible for contacting our customers with overdue account balances. If you love talking to customers, are familiar with accounting practices and can remain friendly, calm and authoritative, then this is the job for you!

What you’ll be responsible for

• Making outbound collection calls in a professional manner while keeping and improving customer relations
• Resolving client-billing problems and reducing accounts receivable delinquency, applying good customer service in a timely manner
• Collecting customer payments in accordance with payment due dates
• Maintaining accurate and complete notes of conversations with delinquent customers in order to facilitate further collection activity
• Identifying issues attributing to account delinquency and discuss them with management and with Sales Rep
• Setting up and documenting payment arrangements with debtors
• Providing timely follow-up on payment arrangements
• Identifying, preparing and forwarding accounts to the appropriate collection agencies
• Interacting with collection agencies through on-going communication to resolve delinquent accounts
• Meeting monthly recovery targets

What you’ll be bringing to the team

• 1-2 years of experience in a collections position or customer facing role
• Strong English and Dutch communication skills (oral/written)

Who you are

• You are self-motivated, and you possess strong organizational skills
• A problem solver with an analytical mind
• A strong Critical thinker and skilled negotiator
• Someone who is able to work independently and to adapt to a fast changing environment
• Detail oriented and have an eye for accuracy    

Even better if you have, but not necessary

• Knowledge of Mac OS X
• Proficiency in any accounting system

What’s in it for you?

Come live the Lightspeed experience...

• Genuine career opportunities in a company that’s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact;
• Exposure to modern and proven technology;
• Opportunity to learn and expand your skillset;
• Become a valued part of the diverse and inclusive Lightspeed family.

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Lightspeed share scheme (we are all owners)
• Pension
• Health and wellness benefit of 400 EUR/year
• Mental health online platform and counselling & coaching services
• 25 vacation days per year
• Vacation allowance
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer Day Off
• Transit benefit
• Employee Technology Purchase Program
• Free lunch, snacks and drinks at the office!
• Many fun events and activities!

 Check out more about our Amsterdam Benefits

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solu