Executive/ Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
 

Technology Control & Compliance is looking for a highly organized and thoughtfully engaged Executive Assistant to play a central and critical role in the success of the Vice president of 1LoD Compliance and the Vice President of Risk ID, Assessment and Testing and their respective teams.  

This position requires comprehensive prioritization and interpersonal skills in addition to a strong sense of integrity with the utmost discretion. The ideal candidate must be highly communicative and able to work well in a dynamic and complex environment with multiple shifting priorities.  

Key responsibilities include:

• Organize and proactively maintain calendars, including scheduling meetings, across multiple time-zones, with a high level of integrity.
• Act as a point of contact for leaders with a professional manner using discretion while answering queries.
• Ensure VP is prepared for upcoming meetings and objectives by adapting to and accommodating shifting priorities.
• Coordinate domestic and international travel including air and hotel bookings, liaise with other Amex offices for internal meetings and managing last minute changes as required. (hotel, rental car, and other travel-related needs).
• Process monthly expense reports on a timely basis in line with company requirements.
• Ensure timely follow-up on issues, commitments, and deadlines for the team.
• Communicate effectively with team members and associated departments.
• Procure office supplies and other departmental shipping needs.
• Support Ad-hoc administrative and project work as directed by leadership.
• Manage and maintain departmental distribution groups regularly and accurately.
• Work closely with the Chief of Staff and the Technology Control & Compliance Executive Office to coordinate colleague engagement and culture activities.

Qualifications:

• Ability to interact successfully and diplomatically with senior management and their support staff.
• Strong written and verbal communication
• Excellent time management and organizational skills with a strong focus on accuracy and attention to detail.
• Proven ability to manage multiple priorities, work within deadlines and execute across multiple initiatives/tasks.
• Strong sense of teamwork with high personal accountability.
• Proactively identify problems, determine possible solutions, and actively work to resolve issues.
• High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP tools and systems –WebEx, MS Outlook, Ariba, and Concur.
• Strong interpersonal, relationship and networking skills to build and maintain professional relationships across all areas of the organization.
• Able to operate with a high level of integrity for handling sensitive and confidential information.