Software Delivery Manager

DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter-day Saints.

DMBA is seeking a Software Delivery Manager to work with our low-code engineers and business users, and be responsible for the successful delivery of projects and bring value to the customer.

The candidate will work with low-code, process automation, and integration technologies that require a multi-functional approach to project and delivery management. A Delivery Manager will bring a multi-functional skill set in Project Management, Project Delivery, Business Analysis, and Business Consulting.

Responsibilities:

Project Delivery:

• Manage successful end-to-end delivery of software projects.
• Drive the project delivery lifecycle, especially using Agile methods such as Scrum.
• Be a champion of the Agile delivery approach and help make the transition from waterfall methods to Agile, where required.
• Coordinate with engineers and the business on project related tasks, ensuring delivery dates are met.
• Work with key stakeholders to define business processes, integration needs, build trust, and help the business innovate and automate their processes through the use of technology.
• Communicate project status to stakeholders in a timely manner via regular and detailed reporting.

Business Analysis, Quality Assurance, and Enablement:

• Elicit functional and non-functional requirements from the business and/or Product Owners and document them in the form of feature maps, epics, and user stories with acceptance criteria.
• Work closely with the Product Owner to prioritize the backlog, elicit feedback on deliverables, and raise questions to them on behalf of the development team.
• Present product increments during sprint demos and speak clearly to the capabilities of the product being built.
• Drive technology adoption and enable the business to be self-sufficient by empowering their resources.
• Foster and support the widespread use of the technologies within our business.

Business Consulting Expertise:

• Demonstrate a strong business consulting background by providing solutions to the business problems.
• Be eager to delve into the business domain and present strategies to product owners and decision-makers.
• Be comfortable with challenging the status quo.
• Train end-users and adeptly communicate changes to impacted parties.

Required Experience:

• 5+ years of experience in working directly with business stakeholders and mapping out process optimizations, workflows, continuous improvement initiatives, etc.
• Demonstrate strong change management skills in helping guide customers through their technology adoption.
• Excellent communication and presentation skills, both written and verbal.
• Detailed, organized, able to think through and carry out the completion of projects.
• Flexibility; problem-solving and conflict resolution skills; self-motivated.
• Minimum typing of 50 WPM.

What We Offer:

• Competitive pay
• Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
• Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full service Financial Planners onsite at no cost
• Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
• World class wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
• Tuition reimbursement
• Career development through company sponsored programs and over 5000 on-demand online training courses.
• Hybrid work schedules available depending on position.
• Employee Assistance Program