Client Solutions Consultant (Open to hiring at Senior Consultant level)

Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Learn more about our unique benefit offerings here. 

Want to know more? You can learn about life at Wellmark here.

Job Description

Help us lead change and drive healthcare innovation.

The health care industry is changing and Wellmark is working to help change it for the better. We recognize that our clients deserve health care with a focus on quality – not quantity – of care. We also recognize that health care is complex. We’re working to ensure our organization is positioned to drive deeper understanding of solutions that help our clients navigate the system and make clear, informed decisions, and we’re ensuring that we take a team-centric approach to providing that analysis to our clients. The work that our Client Solutions teams are doing in collaboration with our business partners will create these changes, all while working to minimize health care costs. 

Use your strengths as a Client Solutions Consultant!

In this role, you’ll deliver integrated comprehensive consulting services to employer groups by analyzing utilization, financial, clinical, and benchmark data from multiple sources. You’ll provide actionable, strategic recommendations to stakeholders (customers, brokers, and members) while adhering to established data governance standards and processes. Additionally, you will analyze solution performance, evaluate effectiveness, and develop client recommendations. As a key member of internal cross-functional teams, you will leverage client experience to enhance solution and consulting capabilities. These efforts will enable clients to support their benefits strategy and manage healthcare costs effectively, ensuring a balance between cost and strategic objectives. 

Ideal candidates are skilled consultants who bring industry knowledge, strategic thinking, and hands-on technical skills. They have the ability to analyze drivers of trend, identify and model solution options, and engage with Wellmark large group clients as trusted advisors. They are creative in their approach and excel at communicating effectively with diverse internal and external stakeholders. 

Qualifications

Required:

• Bachelor's Degree in related field or direct and applicable work experience.
• Client Solutions Consultant requirements:
  • 4+ years of Insurance, Financial Services, or similar corporate experience, including:
    • Interpretation of cost trends, financial and/or clinical data, and assessment of benchmark data involving large, complex datasets.
    • Report writing/analysis and data visualization. Technical proficiency with tools such as: Access, Crystal, Report Smith, Business Objects, SAS, SQL Geo Access analysis tools, RFP Machine, or relational databases.
• Sr. Client Solutions Consultant requirements:
  • 7+ years of Insurance, Financial Services, or similar corporate experience, including:
    • Advanced interpretation of cost trends, financial and/or clinical data, and assessment of benchmark data involving large, complex datasets. Development and delivery of recommendations to key/senior decision makers.
    • Report writing/analysis and data visualization. Technical proficiency with tools such as: Access, Crystal, Report Smith, Business Objects, SAS, SQL Geo Access analysis tools, RFP Machine, or relational databases.
    • Ability to serve as business owner and subject matter expert.
• Highly effective analytical skills, business intuition, and demonstrated proficiency in distilling large amounts of information into the most relevant insights.
• Consultative skills demonstrated by the ability to make recommendations to stakeholders, members, key employer groups and/or providers regarding benefit designs, product offerings, and clinical/wellness programs. Balances subject matter expertise and business acumen with strong understanding of the customer.
• Ability to manage customer relationships, including effective interpersonal, verbal and written communication skills. Strong presentation skills and the ability to influence others to achieve business results.
• Ability to build and sustain