Change Adoption Partner

Job Posting End Date

09-09-2025

Please note the job posting will close on the day before the posting end date.

Job Summary

At AEP, we are changing how we change. Our vision is to build a change-ready and resilient workforce by focusing on timely, meaningful engagement and building adoption along the way.

We believe:
•Change is good and necessary to deliver on our mission of improving customers’ lives with reliable, affordable power.
•Bringing people along for change is critical for adoption and overall success.
•Big, heavy change plans get in the way of employee-centered and practical approaches.
•All changes, regardless of size or impact should be well managed.
•Frameworks are good, but adaptability and flexibility are required for success.

As a Change Adoption Partner, you’ll work closely with teams who are redefining and reimagining processes and experiences across our business to deliver on our mission Putting the Customer First. You will play the critical role of ensuring our employees are engaged and ready to adopt new ways of working.

If you align with our beliefs, want to mature the change capability within a rapidly changing industry and organization, then we would love for you to apply today.

This opportunity is full-time, on-site and located in our AEP Headquarters in downtown Columbus, Ohio.

Job Description

What You'll Do:

• Collaborate with process improvement and business teams to build employee adoption of new mindsets, behaviors and ways of working in the future.

• Apply and champion AEP’s Change Adoption Framework, while playing a critical role in helping to continuously improve it.

• Develop alignment for changes across all stakeholders, driving clarity between sponsors, project managers, employees, and everyone in between.

• Ruin surprises and engage employees for what’s to come to help bring them along for change.

• Prepare enablement materials (training, user-guides, process documentation) and communications.

• Measure readiness levels for change and dynamically adjust approaches to achieve desired outcomes.

• Establish change networks to drive feedback, engagement, and sustainment
  Partner with leaders to build change capabilities and foster adaptability
  Leverage AI tools and analytics to assess readiness and monitor adoption trends

What We're Looking For:

Change Management Specialist Principal (SG8):

Education:

• Bachelor's Degree in Business Administration, IT, Communications or related field.

• Associate's Degree and two years of change management experience.

• Advanced degree a plus

Work Experience: Eight (8) or more years of change management experience; Experience as change manager on department or business unit level projects or leading change management workstream for change initiatives required.

Required License(s)/Certification(s): Change management certification or designation preferred

Change Management Specialist Principal Lead (SG9):

Education:

• Bachelor's Degree in Business Administration, IT, Communications or related field.

• Associate's Degree and two years of change management experience

• Advanced degree a plus

Work Experience: Ten or more years of change management experience; experience as change management lead on multiple large-scale organizational change efforts required.

Required License(s)/Certification(s): Change management certification or designation required

Nice-to-have:

• 5+ years of experience in change management or organizational development

• Strong facilitation, influence, coaching, and collaboration skills

• Ability to manage multiple priorities at once

• Experience with stakeholder mapping, readiness assessments, and adoption tracking tools and methods

• A continuous improvement mindset

• Ability to adapt, exhibit flexibility and be dynamic in your approaches

What You'll Get:

Compensation: $120,000- $130,000

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, a