Associate Program Director, Penn Chief Learning Officer & Med Ed Programs, Penn GSE

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Associate Program Director, Penn Chief Learning Officer & Med Ed Programs, Penn GSE

Job Profile Title

Associate Director C, Student Services, Graduate Programs

Job Description Summary

At the Penn Graduate School of Education (Penn GSE), we believe in the power of education. We believe there is no greater force for building communities, bridging barriers, improving lives, and healing society. We bring our ideas, identities, ambition, and commitment to a place where a diverse network of researchers, educators, counselors, leaders, and changemakers is unafraid to question what it means to educate.

The Associate Program Director for the Penn Chief Learning Officer (CLO) and Med Ed programs is responsible for managing the administrative and operational aspects of the programs. This includes overseeing academic administration, facilitating logistics for teaching blocks and events, and supporting student advising and retention efforts; and, in collaboration with GSE senior leaders, overseeing student admissions and registration processes, marketing and promoting the programs. The role serves as a pivotal liaison among students, faculty, the program Director and external stakeholders to ensure the successful execution of the program's objectives.

Job Description

• Coordinate and manage comprehensive academic administration activities including tracking program candidacy, overseeing doctoral examinations, processing master’s ballots, and ensuring proper documentation and grading.

• Handle admissions inquiries, including I-20 facilitation for international students, assist with managing student billing and troubleshooting billing and loan issues, schedule calls with prospective students, host and attend virtual and in-person information sessions, and manage student onboarding and integration into the program.

• Organize logistics for teaching blocks, manage classroom reservations, coordinate hotel contracts, and arrange events such as cohort