Analyst - Business Intelligence (US Remote in Eastern Time Zone)

Company Description

REFID229656

Job Description

As a Customer Success Business Intelligence Analyst, you are responsible for the reporting environment of the client. This includes data preparation, new report builds, extracts, data visualization and analysis.  

Responsibilities:

• Partner with onshore and offshore partners to ensure on-time and on target delivery of client reporting 
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations 
• Drive strategic thought leadership with customers leveraging NIQ tools and assets 
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners 
• Facilitate clear day-to-day communications with customers, proving the value of NIQ solutions in support of growth, adoption, and value creation 
• Ensure timely delivery of data and reporting and drive internal issue resolution and the associated response 
• Identify potential revenue opportunities with customers and handoff to Sales Leaders to enable them to achieve sales goals 
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome 
• Become a business intelligence expert and lead client training sessions

Qualifications

You are flexible and easily adapt in a dynamic work environment. You have a can-do attitude and can tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, part of a remote team within a dynamic and challenging environment while maintaining high standards. 

• Bachelor’s degree Required 
• New grads or 1-2 years of experience with demonstrated expertise in syndicated data analysis in the FMCG, CPG and Retail industries and application to customer-related business issues 
• Expert level Excel skills (pivot tables, v-lookups) 
• Experience in presenting data analysis to stakeholders and decision-makers 
• Strong analytical aptitude and proficiency in a range of software and digital tech 
• Experience in collaborating on projects and maintaining positive relationships in complex situations 
• Polished, persuasive communication skills with experience in presentations 
• Experience working with customers preferred 
• Proficient in Microsoft Office software, familiarity with NielsenIQ tools, applications, and platforms a plus 

  Our Benefits

• Flexible working environment
• Health insurance
• Parental leave
• Life assurance

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram |