Service Sales Representative

POSITION SUMMARY

The Service Sales Representative  role is responsible for the sale of aftermarket maintenance service contracts, electrical testing, professional assessments, and product life extension offerings for Vertiv accounts within an assigned territory.   The maintenance services contract sales include renewals (existing contracts), sales of new contracts (warranty), sales of service contracts with new equipment, and conversion of non-contract customers/existing third-party service agreements to Vertiv Services.  Driving sales of all Vertiv Service offerings are also key responsibilities of the position.  The role will cover the Northern Virginia area. 

RESPONSIBILITIES

• Responsible for all aftermarket service sales to Vertiv customers within an assigned Vertiv office.
• Actively seeks out opportunities to secure warranty and service contract extensions for our core products, including Thermal and A/C Power systems.
• Engages in face-to-face sales meetings with customers to promote Vertiv's offerings and expand our market presence.
• Expands Vertiv’s presence in electrical testing, management service contracts, and other one-time services.
• Collaborates and integrates with all Lines of Business (LOBs) within an assigned Vertiv office as well as the Inside Sales team with a focus not limited to Channel, Power, and Thermal product sales.
• Maintains the contracts management process, including monthly activity and production reports.
• Collaborates with leadership to develop plans to meet goals. 

MINIMUM QUALIFICATIONS

• 1-3+ years proven sales experience.
• Excellent communication skills, both written and verbal.
• Excellent customer service skills.
• Ability to work and multi-task in a fast-paced environment.
• Ability to hunt and farm new accounts. 
• Proficient in MS Office and CRM systems.
• Willingness to travel and explore new markets.
• Strong interpersonal skills. 
• Ability to handle multiple priorities while meeting deadlines.
• Driver’s License Required.

Preferred Qualifications: 

• Experience in a technical service-oriented industry.
• Strong technical background and sales skills.
• Knowledge of UPS/Power products and services.

 

PHYSICAL & ENVIRONMENTAL DEMANDS

• Standard office environment.

 

TIME TRAVEL REQUIRED

• 25%

 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

 

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No call