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Home Care Office Support Staff

Addus HomeCare
United Statesfull_timeVerifiedPosted 14 Jan 2026

About the role

To apply via text, text 10117 to 334-518-4376.

Position Summary: This position will be responsible for maintaining an efficient and friendly office routine and environment. Primary functions include assisting staff, answering phones, greeting visitors, filing, file reviews, computer work, special projects and maintaining confidentiality.

Location: Addus HomeCare 9 Emerald Terrace Suite 2 Swansea, IL 62226.

Hours: Monday - Friday 8 am to 5pm. Occasional after 5 and weekends.

At Addus we offer our team the best:

  • Medical, Dental and Vision Benefits
  • Monthly Bonus
  • Continued Education
  • Company matched 401K
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Essential Duties:

  • Answering telephones
  • Assisting staff
  • Greeting visitors
  • Filing/scanning and preparing report
  • File reviews
  • Data Entry
  • Special projects
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Performs other duties as assigned

Position Requirements & Competencies:

  • High school diploma or GED, plus 2 years of work experience is required
  • Strong customer service, problem solving and telephone etiquette are essential
  • Be a team player and have a positive attitude
  • Data Entry
  • Have the ability to multi-task
  • Excellent organizational skills
  • Excellent verbal and written skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Company

Addus HomeCare

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