Administrative Assistant, Partnership Marketing

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

The Role

The Partnership Marketing Administrative Assistant will be responsible for all administrative work for the Partnership Marketing Department, including general clerical, tracking budgets, invoicing, tracking of payments, contract management, database management, processing of US Open sponsor ticket orders, corporate gifting, and department attendance. Support the Managing Director, Corporate Partnerships, and three (3) Directors with expense reports, meeting schedules, and travel arrangements. In addition, this role manages the setup and daily operation of the Partnership Marketing office throughout the US Open period.

• Manage executive calendars and meeting requests
• Manage executive expense accounts and book executive travel
• Assist with tracking and updating the US Open sponsor ticket inventory and corporate assignments
• Assist with the review and updating of Sponsor Per Contract and Purchase account records, and coordinate per contract mailings with the Ticket Office
• Process and track sponsor per session ticket purchase requests and provide receipts for reconciliation
• Perform general administrative duties, including but not limited to coordination of mailings, photocopying, emailing, and filing
• Coordinate tournament and holiday gifting programs to business clients; project schedule, work with Merchandise group to source gift options, update gift list, packaging, and shipping details
• Maintain an updated contact database
• Maintain staff attendance records and distribute staff weekly schedules
• Coordinate department meetings and agendas
• Support special event planning and logistics, including an annual Partner Briefing and Partner Reception
• Other duties as assigned

Why Work for the USTA? 

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

Who You Are

• Associate's degree from an accredited college or university or equivalent
• Customer-facing experience preferred
• Familiarity with Ticketing systems preferred (e.g., Archtics)
• Proficiency with Google Suite, Excel, PowerPoint, and Adobe Suite preferred
• Demonstrated strong work ethic, positive attitude, and professional client-facing demeanor
• Excellent organizational and time-management skills
• Excellent written and verbal communication skills
• Must have the capability to remain calm and focused in a high-pressure, fast-paced environment (US Open)
• Must be available to work from the USTA National Tennis Center, Queens, NY, for the duration of the US Open (currently 3 weeks)
• This position is designated as "hybrid/flex" and may allow for both remote and on-site work.  Any such position must meet the current USTA hybrid/flex requirements as updated from time to time.  Please consult HR for the most current policy.

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility:  Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.  
• Comprehensive benefits designed to meet your unique needs:  Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally:  401(k) with employer matching (up to 6.5%), promotional and growth opportunities, and Learning and Development programs to learn on the job
• Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity thef