Senior Business Analyst - Temporary Worker

Job Description:

• Temporary role, to start July 1 for about 12 months

• 40hrs/week, during business hours 

• W2-only, must be in the US 

• Must be committed to work during CST or EST time zone 

• Experience with web development and mobile applications 

• Exposure to loyalty program is a plus 

• Client-facing and agency experience is a plus  

Overview  

We are seeking a Senior Business Analyst to partner directly with our client's product team to define and deliver functionality for their mobile application adn web site development on an agile cadence. This role requires agency or professional services experience—you must be comfortable with the fast pace, juggling multiple client initiatives, and rapidly ramping up on new domains and technologies. In this role, you will work independently as the primary liaison between the client and our internal development team, translating business needs into actionable requirements and ensuring successful delivery of features. You must possess strong client-facing skills including the ability to facilitate requirements sessions, ask probing questions to uncover underlying needs, manage stakeholder expectations, and communicate technical concepts to non-technical audiences. You will be responsible for creating comprehensive functional specifications based on design deliverables and writing detailed development tickets in collaboration with our architects, balancing strategic thinking with hands-on execution while maintaining excellent relationships across all project stakeholders. 

Responsibilities  

• Lead requirement elicitation sessions with client product team and stakeholders  

• Analyze and document business, functional, and non-functional requirements in clear, actionable formats  

• Work with architects and the development team to refine requirements and break them down into meaningful segments of work for implementation  

• Create functional specifications based on design artifacts, user flows, and business requirements  

• Manage product backlog and write detailed user stories with clear acceptance criteria to ensure development team clarity 

• Participate in Agile ceremonies including sprint planning, daily standups, and requirements meetings.  

• Lead quality assurance activities including creating test cases, facilitating UAT with clients, and conducting regular showcases and demonstrations 

• Track and manage changes in project scope through effective change management processes  

• Provide ongoing support to address client questions and clarify requirements  

• Participate in estimation and scope creation activities with project managers 

Qualifications & Requirements  

• 4+ years of experience as a Business Analyst in a client-facing role  

• Experience working in an agency or professional services environment (understanding the pace, client service expectations, and project variety)  

• Ability to quickly ramp up on new domains, technologies, and client business models 

• Proven experience working on web and mobile application projects  

• Strong understanding of Agile methodologies and principles  

• Proven ability to elicit business needs and translate them into functional specifications, user stories, and technical requirements 

• Ability to work independently with minimal supervision while managing multiple priorities  

• Exceptional communication skills (verbal and written) with proven ability to facilitate, negotiate, present, and adapt messaging for technical and non-technical audiences 

• Strong analytical and problem-solving skills with attention to detail  

• Ability to collaborate effectively with architects and technical teams  

• Proficiency in Jira and Confluence 

• Ability to work remotely and asynchronously with team members across different time zones  

• Proven track record of delivering on commitments and managing stakeholder expectations  

• Certifications such as Certified Business Analysis Professional (CBAP), Certified Agile Product Owner, or Certified Scrum Master are advantageous  

Additional Information