Director, Global Factory Network

MacroFab
Director, Global Factory Network

Department: Factory Network
Reports To: Chief Operations Officer
Location: Houston, TX 77064
Employment Type: Full-Time, In-Office

Who We Are

MacroFab operates an on-demand, electronics manufacturing marketplace to address the needs of printed circuit board assembly customers around the world using an AI-powered self-service, digital platform and a global network of factories with virtually limitless capacity.

Your Role

MacroFab is expanding the world’s most efficient global factory network for electronics manufacturing—seamlessly connecting customers with EMS providers to support their entire product catalog from prototype to high-volume production.

As the Director of the Global Factory Network, you will be responsible for building, managing, and growing long-term relationships with EMS factories around the world to meet the needs of MacroFab’s customers. You will lead the Company’s efforts to identify, select, manage, and nurture strategic relationships with factories across the spectrum of electronics manufacturing services to support the Company’s EMS marketplace. This high profile, high impact role will be accountable for creating a collaborative environment between the Company and its global factory partners to provide customers with value-added solutions and premium services.

The ideal candidate believes in treating factory partners like customers and forming strong, long-term mutually beneficial business relationships. We are looking for a hands-on leader with deep domain experience in both product and supplier lifecycle management and exceptional communications, negotiations, and analytical skills who wants to be an essential part of MacroFab’s results-driven culture of accountability.

Scope:

• Expand and execute a global factory network strategy aligned with MacroFab’s on-demand, marketplace objectives.
• Build and grow relationships with key factories and vendors, fostering trust, accountability, and collaboration.
• Lead factory and vendor selection, qualification, business negotiation, and onboarding processes.
• Create a closed loop process to evaluate factory performance with the metrics that matter and drive continuous improvement across the network.
• Work closely with internal stakeholders including Operations, Customer Experience, Account Managers and Finance to align the factory services and capabilities with the needs and priorities of the business.
• Identify initiatives to reduce costs, enhance services and mitigate risks across the global network.
• Similar to the Customer Experience, manage “the factory experience” to strengthen the long-term relationship with factory partners by focusing on two-way commitment quality, partner satisfaction, conflict resolution, and support.
• Conduct regular business reviews and strategic planning sessions with factories to strengthen the alignment of interests and to foster communications.
• Keep abreast of global market and macroeconomic trends, emerging factories and vendors, regulatory changes, and best practices for vendor management.
• Maintain factory and vendor documentation, including contracts, service level agreements (SLAs), risk assessments, and audit requirements.

Qualifications:

• Bachelor’s degree in Business Administration, Supply Chain Management, Project Management, Operations, or a related field.
• Experien