Program Manager - Housing

Job DetailsLevel: ExperiencedJob Location: Center for Women and Children - Indianapolis, IN 46201Position Type: Full-time (Salary)Education Level: Bachelor's DegreeSalary Range: $43,000.00 Salary/yearTravel Percentage: NegligibleJob Shift: DayJob Category: Nonprofit - Social ServicesPosition  Description

 

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious.  We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished.  Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed.  Employees are encouraged and expected to share the Gospel as opportunities arise.

 





Job Title: Program Manager - Housing


Exempt/Non-Exempt: Exempt  




Reports to:  Director


Full or Part-time: Full-time  




Team:  Center for Women and Children (CWC)

 




 

Position Summary:

The Program Manager position supports the objectives of Wheeler Mission and is responsible for the facilitation, oversight, and development of Wheeler Mission Programs in collaboration with the Family and Extended Services Director.
QualificationsKey Duties and Responsibilities

Brief description of duties in order of priority

 

Key Area: Program Oversight


Promote and build a healthy community structure in the Supportive Care environments while ensuring that the residents achieve and sustain a thriving level of functioning across the sufficiency matrix domains.
Provides direct supervision to program staff, meeting time management approval deadlines, and conducts performance reviews.
Facilitate, oversee, and develop programs.
Facilitate bi-weekly staff and community meetings.
Assist staff with monitoring/serving guests.
Build and maintain community relationships.


 

Key Area: Coordination and Collaboration of Services


Implement and maintain Program Manuals to guide program activities.
Collaborate with Director and staff to identify concerns and problems and present possible solutions.
Update the Resident Tracker documentation database to ensure accurate and timely information.
Equip staff for programmatic excellence within their position parameters.
Ensure consistent implementation of approved program policies and functions.    


 

Key Area: Communication and Reporting


Interact professionally with staff, guests, and the public.
Complete daily and monthly reports, demonstrating the ability to communicate clearly and effectively, both verbally and in writing.
Promote a safe and welcoming environment using grace-based, trauma-informed, and strengths-focused techniques.
Compile and send various reports and effectively be able to communicate the reports to others.


                                                                                                                                                                     

 

 

 

REPORTING RELATIONSHIPS:

This position supervises Wheeler Mission staff and supportive care residents.

 





Competencies Required

 




Unique for this job


Unique for this job


For managers of people




Adaptability


Organizational Agility


Relationship Building




Guest/Customer Focus


Collaboration


Program Management




Emotional Intelligence


Listening


Develops Staff




Compassion


Detail Oriented


Directs Staff




Timeliness


Conflict Resolution


Problem Solving




Communicates Effectively


Dependability


Community Engagement




 

MINIMUM QUALIFICATIONS:




Education/Experience:


Bachelor’s degree or a minimum of 4 years of successful experience in Case Management or Biblical Counseling (6 or more years preferred)
Exceptional communication skills and knowledge of general life skills to assist guests in achieving long-term goals and building relationships with outside organizations.





 




Technical/Software Knowledge:


Proficiency in Microsoft Office Suite
Ability to learn new software: HRIS software (Paycom) and Mission Tracker


 




Mission Alignment:


Belief in the inerranc