Senior Associate, Strategic Planning & Operations

Career Category

Project Management

Job Description

Increasing demand for observational research (now commonly referred to as real-world evidence [RWE])) from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry-leading analytical capability that generates RWE to support business needs across a product’s lifecycle. CfOR scientists partner with internal stakeholders and industry experts to design, conduct, interpret and publish observational research that informs decision-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines.

Amgen is seeking a Senior Associate, Strategic Planning & Operations, to join the Center for Observational Research (CfOR). This role will be responsible for contracting and budgets across multiple geographies. This role will work with other Amgen functional teams such as legal, global strategic sourcing, compliance, supplier governance, safety, and finance.

Key Responsibilities:

• Provide comprehensive support to a team of Observational Research Scientists specializing in real-world evidence projects in multiple regions.
• Collaborate closely with cross functional team, including Legal, Global Strategic Sourcing, Compliance, Supplier Governance, Safety and Finance.
• Execute and manage contracts with commercial suppliers, healthcare professionals, and academic institutions.
• Ensure engagements with (HCPs) Healthcare Professionals and healthcare organizations are fully compliant and adhere to internal Standard Operating Procedures (SOPs) and country-specific laws.
• Manage payment inquiries that are received from HCPs (Healthcare Professionals), Scientists, Service Providers, etc. Outcome may include further reviews, research, or triage.
• Plan and track study spend, and report changes to finance and budget holders.
• Perform supplier qualifications and assist in competitive bidding process if required.
• Conduct regular meetings with study leads to discuss operational activities.
• Identify potential department/cross functional process improvement activities.
• Track and review study milestones and deliverables ensuring accurate data population within internal systems.
• Execute financial transactions, including purchase order processing, invoice verification, payment processing, and engaging with other functions to help plan and manage resource expenses, using Anaplan, Ariba or SAP software.
• Ensure workflows for responsible areas are updated regularly.

Desirable Skills

• Well organized, ability to multitask, effectively plan and follow through on projects, and to work both independently and in teams.
• Demonstrated ability to quickly learn new concepts and tools.
• Demonstrated ability to effectively navigate ambiguity, complexity, and competing priorities in a matrixed and fast-paced environment.
• Demonstrated aptitude for collaboration & relationship building.
• Self-motivated and strong organizational skills
• Strong written, analytical, and oral communication skills. Able to clearly and effectively present information.
• Reliable diligent teammate, who can work independently with minimal direction and projects a positive ‘can do’ demeanour.
• Demonstrated proficiency & adaptability with related software tools (Smartsheet, Miro, Tableau, SharePoint, MS Teams, OneNote, Office 365, etc.)

Basic Qualifications:

• High school diploma and 8 years of Scientific or Operations experience OR
• Associate degree and 6 years of Scientific or Operations experience OR
• Bachelor’s degree and 2 years of Scientific or Operations experience OR
• Master’s degree

Thrive 

What you can expect of us 

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. 

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors, including but not limited to, relevant skills, experience, and qualifications. 

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: 

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and di