Program Director_E-ALM_701-Social Services Department

Program Director_E-ALM_Social Services Department-701

POSITION SUMMARY:

Plans, directs, coordinates, and monitors the day-to-day operations of a Social Service Program such as Transitional Living, Homeless Services, Child Care Services, Emergency Services, Crisis Intervention Services; develops, implements, and evaluates program operations and services; supervises all program staff and ensures work is in compliance with established policies and procedures as well as local, state, and federal regulations; researches and prepares grant proposals and secures program funding; prepares and monitors program expenditures in compliance with program budget.

ESSENTIAL FUNCTIONS: This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.

Supervises and monitors the day-to-day activities of the program including housing, meal preparation, life skill classes, transportation, financial assistance, food/clothing/furniture assistance, employment assistance, educational and vocational assistance; ensures that operations run smoothly and in compliance with established procedures.

Supervises program staff responsible for providing social services; instructs and trains employees in the proper methods and procedures for conducting work; monitors work in process and upon completion for compliance with established program policies and procedures; conducts performance evaluations and makes salary and hiring/firing recommendations.

Plans, develops, coordinates, implements, and evaluates program services based on changing needs of clientele; develops programs to assist in the stabilization of homeless individuals and families as well as to provide crisis intervention; conducts assessments to identify program's strengths and weaknesses and to specify program goals.

Maintains awareness of local, state and federal regulations governing program operations and ensures compliance to the same including health, safety, and licensing regulations.

Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.

Interviews prospective clients for admission to the program; determines applicants’ eligibility to receive services; explains program rules and procedures.

Counsels clients and develops an action plan designed to lead client to self sufficiency and independent living; maintains case management records on each family; monitors resident's progress in weekly meetings and classes; collects rent fees from clients.

Directs and monitors the selection, purchasing and preparation of food; reviews menus ensuring nutritional value and the use of commodity foods.

Researches and prepares grant proposals and cultivates funding sources; monitors program funds and expenditures ensuring compliance with program budget; monitors grant restrictions and ensures that program operations are in compliance.

Prepares statistical, fiscal accounting, payroll, and other routine reports on a regular basis.

Develops, implements and enforces program policies and procedures; prepares and updates procedure manual.

Builds and maintains effective working relationships with community agencies in order to maintain awareness of resources and make appropriate referrals.

OTHER RESPONSIBILITIES:

Provides leadership in the community and conducts speaking engagements to promote and answer questions about the program services.

Attends conferences and seminars for continued personal and professional development.

Performs other related work as required.

MATERIALS AND EQUIPMENT USED:

General Office Equipment

MINIMUM QUALIFICATIONS REQUIRED:

EDUCATION AND EXPERIENCE:

Bachelor's degree from an accredited college or university in Social Work, Psychology, or a related field, Masters preferred

and

four years progressively responsible experience administering and developing social service programs and two years of supervisory experience.

or

any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

LICENSES AND CERTIFICATIONS:

None.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of the principles and practices of social service program development and administration.

Knowledge of the procedures for applying for, securing and maintaining grant funding.

Knowledge of local, state, and federal regulations governing social service programs.

Knowledg