Traveling Field Services Technician - Level 3 (80% Travel)

As a part of Johnson Controls’ Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility.  Take some time to learn about us and apply today!  Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.  

What we offer

• Competitive pay

• Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year

• Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do

Supporting Silent-Aire’s Mission Critical Services, you will work unsupervised while making informed decisions to complete tasks as instructed, you will complete detailed end of day reports with complete accountability for the time spent on the task and identify and report the difference between any manufacturing and construction deficiency.  This will be completed by leveraging your knowledge and understanding of electrical, mechanical and control systems including the following technical skills –

• Electric Motors (3-phase and 1-phase)

• Electric motor controls (contactors, starters, relays, disconnects, transformers, etc.)

• Various types of water pumps

• Intake and exhaust fans

• Economizers

• Humidifiers

• Variable Frequency Drives (VFDs)

• Electrical component troubleshooting

• Understands VFDs - Can Delete, repeat

How you will do it

• Check in with Manager after the end of each workday while in the Field.

• During, and or at the end of each day/job, complete all company-provided forms to the fullest extent possible.

• Obtain client signature on company provided forms where applicable.

• Submit paperwork at the end of each trip for processing in sequential order.

• Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.

• Ensure all excess materials used for each job are listed properly and documented.

• Assist on job sites with other Silent Aire Field Technicians as needed.

• Answer all office emails/calls in a timely manner.

• Secure parts and tools needed throughout the day for various jobs as required.

• Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem.

• Set expectations with other team members.

• Consult Manager or field supervisor in times of uncertainty.

• Constantly be in contact with customer, general contractors, and other Silent-Aire employees

• Active participant in daily construction, commissioning, and team meetings.

• Read and understand mechanical and electrical drawings.

• Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.

• Understand and have mastered the fundamentals of temperature and humidity measurement and

• Identify the components and understanding how each component works, diagnosing problems associated with the equipment, use meters, and other handheld tools to perform maintenance and to troubleshoot.

• Must be a team-player, maintain a positive relationship with coworkers, clients, customers.

• Must be able to build client confidence in company.

• Must respect and strictly adhere to the non-disclosure policies, on the job site and away.

• Provide information to management on training needs and courses of interest.

• Responsible for the daily preparation of the parts and tools for each day’s activities.

• Complete work in a timely and workmanlike manner.

• Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.<