Healthcare Program Delivery Manager

At InStride, people are our purpose. 

We believe that investing in people is the most powerful way to drive success—for individuals and organizations alike. 

As a public benefit corporation, we partner with leading employers to unlock opportunities for their employees, providing access to top-tier education programs that align with their employees’ career goals and the company’s business goals. 

Our mission goes beyond skill-building; we're here to empower our partners’ employees to advance their careers, elevate their expertise, and achieve meaningful personal and professional growth.

No matter the team you’re on, our dedication to the success of our partners and their employees is what drives us. If you're passionate about making a difference and driving educational and professional advancement, InStride is the place for you. 

To get a better feel for our culture, watch more here.

Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, CT, FL, GA, IL, IN, KS, LA, MD, MA, MI, MN, MO, NV, NH, NJ, NY, PA, OH, OR, TX, VA, WA, WI.

What we're looking for:

InStride is looking for an experienced Healthcare Program Delivery Manager who is ready to jump in head-first to own the execution and coordination of complex clinical education programs across Academic Partners and Client Partners. This role exists to bring clarity, consistency, and accountability to clinical program delivery, ensuring cohorts run smoothly from program handoff through clinical completion.

This role will serve as the operational owner for clinical cohort coordination, partnering closely with internal InStride teams and external academic and client stakeholders to deliver high-quality, compliant clinical experiences at scale. It requires a unique blend of comfort and gravitas in client- and partner-facing interactions with the operational acumen to continuously optimize clinical delivery.

Skills we’d love to see you show off:

• Clinical Program Delivery: Coordinating multiple concurrent clinical education programs with varying requirements, timelines, and partner expectations, ensuring smooth execution from program setup through cohort completion.
• Stakeholder & Relationship Management: Managing complex relationships across academic leadership, client site leadership, and internal teams, with the ability to communicate effectively at executive, clinical, and operational levels.
• Operational Execution: Building and maintaining detailed timelines, workflows, and tracking mechanisms to manage learner progress, clinical readiness, and cohort milestones.
• Cross-functional Collaboration: Facilitating collaboration between internal teams (Client Success, Academic Partner Success, Client Operations, Product, etc.) and external partners to drive consistent, high-quality outcomes.
• Communication & Reporting: Synthesizing complex program information into clear, timely updates and reports for multiple stakeholders simultaneously.
• Critical Thinking: Proactively identifying risks, misalignment, or execution gaps and driving resolution in highly nuanced, regulated environments.

Who you are:

• You bring 3+ years of experience coordinating clinical education programs such as nursing rotations, residencies, fellowships, or allied health training programs
• You have hands-on experience with how clinical programs operate, including didactics, clinical placements, rotations, and compliance requirements
• While a Bachelor’s degree is preferred, extensive experience in healthcare education or clinical training environments is equally valued
• Highly organized with strong project management skills and exceptional attention to detail
• Comfortable managing multiple programs and cohorts simultaneously, each with distinct flows and nuances
• Strong written and verbal communicator who can translate complexity into clarity
• High EQ, calm under pressure, and confident navigating ambiguity
• Familiarity with operational systems, tracking tools, and reporting workflows (Salesforce, spreadsheets, dashboards, or similar tools such as Asana)
• Startup-minded with a “no job too small” approach to execution

How you will create impact:

• Serve as the primary operational owner for clinical cohort coordination across clients, academic partners, and client partners
• Support clinical discovery conversations with existing and prospective clients to ensure scalable, compliant program design and smooth execution
• Coordinate clin