Managing Director, MC Healthcare

Job Summary:

The Management Advisory Services (MAS) Managing Director is responsible for planning, managing, executing and leading our go-to-market strategy related to all MAS services lines including Business Performance Improvement, IT Business Enablement and Technology Operations. In this role, the MAS Managing Director coordinates all sales, delivery and hiring activities in the market place through the respective service line leads.

In this role, the MAS Managing Director is charged with managing our pursuit, close and service delivery activities, including managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm.  The MAS Managing Director is responsible for ensuring exceptional client service and high-quality engagement deliverables.  The MAS Managing Director is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies.  The MAS Managing Director is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process.  The MAS Managing Director is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed.  The MAS Managing Director also spends a significant amount of time marketing and networking for new business, including identifying, pursuing and leading new business proposals.  In addition, the MAS Managing Director works with Practice Leaders to build and expand services related to core market offerings of the practice.

Job Duties:

Business Development:

• Collaborates with Partners and Managing Directors in identifying, pursuing and winning new business opportunities
• Leads BDO pitch team for middle market and selective large and global company opportunities
• Collaborates with pitch team in responding to new business inquiries
• Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)
• Assists with the expansion of Management Advisory Services service offerings
• Identifies new business opportunities to expand MAS practice, and communicates such opportunities to peers and practice leadership
• Works closely with practice leadership to manage marketing and business development activities within practice
• Oversees development of draft proposals and reports, and completes research, when needed
• Develops thought leadership for MAS practice by developing whitepapers and presentations on topics relevant to clients and the profession
• Works closely with MAS leadership to refresh marketing materials and website content, when needed
• Collaborates with MAS leaders, as well as other practice leaders, to service clients and expand BDO’s presence in the marketplace to bring the best solutions to our clients and prospects

Engagement Project Leadership:

• Drives professional, exceptional, high quality client service
• Oversees, guides and mentors managers and staff on professional client service delivery excellence
• Takes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partner/managing director
• Serves as a high-level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified
• Ensures the development of efficient and effective project plans and project controls
• Evaluates and recommends alternative courses of action and potential solutions to achieve best result for client
• Ensures client service team appropriately analyzes client’s performance through financial results, KPIs and market growth
• Ensures the client service team provides exceptional client service, and develops advanced level deliverables and/or solutions to client issues and opportunities
• Oversees and drives value-based diagnostic and analysis of performance improvement opportunities 
• Reviews and approves engagement budgets, and identifies opportunities to improve engagement efficie