About the Team

The Enterprise Strategy & Operations team is responsible for maximizing team performance and serving as trusted partners to sales leadership in our Enterprise Partnerships & Business Development organization. This team owns a cross-functional strategic and operational function that enables, supports, and drives effective sales strategies, programs, processes, systems and analytic solutions for all ENT Mx-facing teams, to best serve our largest revenue driving partnerships across all geographies and business lines at DoorDash. To achieve this, the Enterprise Strategy & Operations team builds strategic plans and sales strategies, executes go-to-market playbooks, builds processes, tools and reporting solutions, and partners with cross-functional teams to solve our toughest problems.

DoorDash is in need of an experienced operator and leader to partner cross functionally with the transformation, sales, operations, product, systems and our senior leadership team to identify strategic and efficiency opportunities, analyze the trade-offs and execute key initiatives across the Enterprise organization. The position will require thorough prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools, frameworks and processes required to achieve them. In this role you’ll have the rare opportunity to define and lead some of the most impactful initiatives we undertake as a company.

About the Role

You will report into the Senior Director, Enterprise Strategy & Operations in our Enterprise Sales organization. Once our offices reopen, we expect this role to be hybrid with some time in-office.

As our Strategy & Operations Director, you’ll uncover, frame, and drive performance improvements across the sales organization and build the foundation for it to scale. This will include driving revenue, operational and efficiency optimization, leading strategic and cross-functional initiatives to enhance productivity, operations, and process redesign, and influencing product and system roadmapping priorities and launches. This role sits at the intersection of our revenue generation engine, our business teams, and cross-functional stakeholders, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them.

You’re excited about this opportunity because you will…

• Own, develop and refine the processes and tools for DoorDash’s largest global partners
• Build and manage a team of high performers as well as cross-functional projects with our sales, partner management, operations, product, engineering and business operations to solve challenging business problems at scale
• Engage with DoorDash’s leadership team and internal stakeholders to get buy-in on your proposed approaches and initiatives
• Partner by working across internal teams (including product, finance, legal, marketing, account management, and analytics) to optimize go-to-market strategies, execute and analyze results to inform next steps
• Drive strategic decision making in a fast paced constantly changing environment
• Analyze the economics, value, and opportunity costs of strategic initiatives and their impact to growth, revenue and business objectives
• Optimize tools, processes and methodologies to continuously improve, automate and scale

We’re excited about you because…

• You have 8+ years of experience in strategic consulting, business operations, business development, strategy business planning, or Chief of Staff functions; experience driving growth within a start-up environment
• You’re an experienced leader and people manager, working with senior stakeholders and influencing cross-functionally to drive outcomes; able to manage multiple deadlines simultaneously, define OKRs, create vision and action plans, report on progress
• You’re a problem solver who uncovers areas to improve with high bias towards proactive solutioning. Comfortable working with ambiguity in a fast paced environment
• Excellent analytical abilities and comfort with P&L mechanics/ROI analyses
• You’re an exceptional verbal communicator, able to express a complex idea clearly and simply for an executive level audience
• You have experience authoring strategic documentation and plans aligned to top company priorities

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for ou